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    • Thread Starter
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    Hello,

    My husband kept having an error when trying to submit his details to support my application. He was then advised to send a form via post. He did do that and the form was received. My application is showing that you have received his form, but there is still a message 'awaiting sponsors details' on my account and his application is still showing as not submitted.

    Please advise when his application will be changed to submitted.

    Thanks
    Jelena
    • Official TSR Representative
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    Official TSR Representative
    Hi Jelena,

    Your account won't update until we've actually processed and input your husband's financial details from the paper form onto the online application.

    It usually takes around 3 weeks from the date a paper form is received for this to happen.

    Hope this helps,
    Mark-Lee
 
 
 
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