I was meant to get a £500 bursary on 26/03/2013 from Staffordshire university - this is a university bursary, and not an SFE bursary, but bear with me
I was told that on their system it has been marked as being sent to me, and that they obviously do have my bank details, considering that they sent me a letter in November with my bank details on.
According to the person, they don't have my bank details and it has been processed. And they process it through SFE?
Well, it's not in my bank account, and I've been told to contact SFE about the matter, even though this is a university bursary?
Would appreciate any help on this. Thanks!
So my uni told me to contact you? Watch
- Thread Starter
- 10-04-2013 16:05
Mark Lee - SFE Official Adviser
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Offline2ReputationRep:Official TSR Representative
- Official TSR Representative
- 11-04-2013 14:39
We can check the status of the payment for but to do this we'll need to access your account details.
I can't do that from here so you will need to speak to one of our phone advisers on 0845 300 5090 who will be check this out for you. We're open until 8pm tonight.