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    • TSR Support Team
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    If I've studied before, do I use the same CRN (customer reference number) to apply again?
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    Hi OU,

    Yes you'll use the same CRN but please note that if you're applying for funding for a 13/14 OU course then part time applications won't be available until later in the month.

    Thanks,
    Mark-Lee
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    Thank you
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    Have just applied and have another question:

    When I applied last time, it asked for my birth certificate and a form that had to be filled in to do with this. It's asking me for it again. Do I have to send the stuff in again?

    Also, is there another way of contacting SFE that isn't by phone? I can't use the phone due to my disabilities.
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    Hi again OU,

    If you're starting a new course or changing your mode of study (full time to part time) then you are classed as a new student and need to prove your identity again.

    If you need to contact our DSA team you can get them at [email protected] but unfortunately we don't have a general enquiries email address.

    Hope this helps,
    Mark-Lee
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    Thanks. Don't need to contact DSA team yet.
 
 
 
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