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    I am currently in my first year at university and i am trying to fill out the application for the 2nd year loan. I have filled out as much as i can however, we cannot fill out my parents' parts as my parents don't know their login details. They do not know the Customer Reference number nor their passwords because my brother made their accounts when he applied to university. We have tried resetting the passwords/finding out the CRN however this hasn't worked. I originally had to apply for the student finance for my first year by post because of this problem. Is there a way i can simply post a letter to Student Finance to tell them that nothing has changed and that i would like the same loan next year as well?
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    Hi Ak,

    No this won't be possible.

    Your parents can however request new login details by speaking to an adviser on 0845 300 5090 or they can send in their details by paper forms that can be downloaded here: http://bit.ly/YlOk6F

    Hope this helps,
    Mark-Lee
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    Hi Mark,

    do i just need to fill out this form, or do i need to do something else as well? If i send this form off will i get my 2nd year loan?
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    Hi there,

    I would suggest calling an advisor to help you move forward with your application.

    Your parents can complete the detailed forms, however you will have to change how they provide their details to on-line different session.

    Any queries contact an advisor on 0845 300 5090.

    Thanks
 
 
 
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