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Where is the section where you name your parents and allow them to support? Watch

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    Hello, basically student finance have been awful and glitchy, and I phoned up for help but they basically didn't care so I thought I'd put it here.

    Basically I've set up my application, but I want it to be income based so then I get the grant. Apparently at some point you name them, then they have an account and link it or something. But where do I state who my parents are? I done the thing where you put your next of kin details, but nothing. they're unable to support me because they're not linked to my account.

    Furthermore, when I ask to apply for a grant, it drops my tuiton fee I'm allowed down to £0?
 
 
 
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