Hello, basically student finance have been awful and glitchy, and I phoned up for help but they basically didn't care so I thought I'd put it here.
Basically I've set up my application, but I want it to be income based so then I get the grant. Apparently at some point you name them, then they have an account and link it or something. But where do I state who my parents are? I done the thing where you put your next of kin details, but nothing. they're unable to support me because they're not linked to my account.
Furthermore, when I ask to apply for a grant, it drops my tuiton fee I'm allowed down to £0?
...with these A Level results?