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    Looking at the tracking information: http://gyazo.com/3c5ff8c64b59a42d431230c8fa627751

    It should've been delivered today.. in the morning actually but it's near 6:30 right now and still nothing. I've tried calling up to track it and it says that it will be here today. In the photo above it says that now it's at the depot, however in the morning it said it was out for delivery.

    Any ideas who to contact/what to do? The company is DPD
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    (Original post by DH.)
    Looking at the tracking information: http://gyazo.com/3c5ff8c64b59a42d431230c8fa627751

    It should've been delivered today.. in the morning actually but it's near 6:30 right now and still nothing. I've tried calling up to track it and it says that it will be here today. In the photo above it says that now it's at the depot, however in the morning it said it was out for delivery.

    Any ideas who to contact/what to do? The company is DPD
    Call them again until they confirm exactly when it will be with you. If you call the head office, they will contact the depot, who will contact the delivery driver (or try to at least).

    The drivers often update things incorrectly or things get scanned as being on vans when they aren't.

    Annoy them until they give you a clear time scale.
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    (Original post by AmyAquarius)
    Call them again until they confirm exactly when it will be with you. If you call the head office, they will contact the depot, who will contact the delivery driver (or try to at least).

    The drivers often update things incorrectly or things get scanned as being on vans when they aren't.

    Annoy them until they give you a clear time scale.
    The call is all automated, and I can't find any *real* number to call. I've tried looking online and found one which said they're open from 8-6.30, I called at 6 and they said they were closed :\.
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    (Original post by DH.)
    The call is all automated, and I can't find any *real* number to call. I've tried looking online and found one which said they're open from 8-6.30, I called at 6 and they said they were closed :\.

    Hmm, I'd safely assume it will be tomorrow then. Complain though.
 
 
 
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