I've never had a paid job before, I've only volunteered and this will be my third interview in total. Although the first two were via a scheme and were a lot easier to get, this was via the normal means.
The position is a Facilities Services Assistant. I applied because the job description seemed like something I could do, although I'm not sure what the job actually is as I've never heard of an FSA.
In the e-mail I was instructed as follows:
The interview is expected to last approximately 30 minutes and will include discussion about your employment history and your knowledge of [company name]. We will expect you to answer questions in line with a competency based framework so please ensure that you prepare accordingly.
Description:
The role will involve supporting various departments within the office in the delivery of exceptional administrative services.
Key duties will include (but are not limited to): the day to day processing of post, archiving, covering reception, general administration, taking documents to court, processing stationery requests and supporting the Facilities Management Team with projects and ad-hoc tasks.
The ideal candidate will possess administrative experience within a professional services environment, comprehensive computer skills and an excellent understanding of customer service.
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In my voluntary job I sat with people one-to-one and taught them how to do whatever they needed to learn on a computer. I had to do paperwork (taking feedback and signing in customers), printing documents and communicating with the librarians as we needed to go through them to print files, log on and extend the time on the computer etc.
I know the above relates to the job description somewhat but after seeing "administrative experience within a professional services environment desirable" I'm slightly worried as it wasn't in a professional environment and I hope they haven't assumed that.
How can I ace this interview? The job seems easy enough and I assume there will be training, I'm a fast learner and I know I can do it despite not having "real" experience.