I've been trying to update my iPhone 4 from iOS 4.1 to the newest version but I've encountered problem after problem.
First when I tried to update it through iTunes it said 'it cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable at this time'.
Now when I connect my iPhone to my laptop it says 'iTunes requires a newer version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and iTunes, then install iTunes again.'
So when I got to the control panel to uninstall iTunes it says 'the Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your personnel for assistance.'
I've been looking for a solution for hours and cannot find anything, I tried one solution which involved Regedit but it didn't work.
Can someone please please help me? I'm beginning to loose my mind!
How can I uninstall iTunes from my PC and update my iPhone software? watch
- Thread Starter
- 15-05-2013 18:24
- 17-05-2013 12:41
I don't know which version of Windows you're running but have a look at this... http://answers.microsoft.com/en-us/w...6-fbee6e6677f1 There are 1 or 2 points further down in the comments that may be worth looking at also...