The Student Room Group
Reply 1
Nope.
Reply 2
If you ask nicely, you can usually get a bit of discount or some relevant free stuff (eg if you're buying a laptop, get a free laptop bag)
Reply 3
act like your stupid.... be like ummm but why would i get this lap top again


... cos i'll give u a free printer =D and my number

comission comission
Reply 4
No my sisters the manager of a Comet store, thusforth I get 10%, but no, you probably wont.
Reply 5
alibertine
No my sisters the manager of a Comet store, thusforth I get 10%, but no, you probably wont.


my friend jamie is too, thus me getting - 10%

one and the same... Im telling you xx
Reply 6
You can sometimes blag your way to getting small discounts on things (I got £30 off my PC last year, getting it for £349 instead of £379), but it's not something that you can count on.
Reply 7

I hate the way they try and pressure you into getting insurence, Some guy was fully annoying me from there and wouldnt listen to me when I said no and he started going on about what would happen if it broke and all this sort of stuff, so I told him if that happens i'd bring it back even without insurence as it'd not be fit for purpose. but he was still a tit. SO i asked him to fetch me loads of random things I also wanted and just walked out without making the purchase whilst he was searching and bought it elsewhere.
Chances are that anything you'll find in a Comet store, you'll be able to get it cheaper online anyway.
Reply 9
El Scotto

I hate the way they try and pressure you into getting insurence, Some guy was fully annoying me from there and wouldnt listen to me when I said no and he started going on about what would happen if it broke and all this sort of stuff, so I told him if that happens i'd bring it back even without insurence as it'd not be fit for purpose. but he was still a tit. SO i asked him to fetch me loads of random things I also wanted and just walked out without making the purchase whilst he was searching and bought it elsewhere.


You were lucky he doesn't know consumer law then or he would have laughed at you
Ethereal
You were lucky he doesn't know consumer law then or he would have laughed at you



If something went wrong with it internally, with the hardware (i'm not talking software or anything or me getting a virus) i'd be perfectly entitled to take it back. without insurence. and the thing about big companies is that the more you complain the more you're likely to get.

Reply 11
Technically incorrect. You can't take it back as infinitum. If it breaks after a certain length of time it's tough. Say for example it's 12 months old, I'm afraid you'd not be entitled to a replacement.
Reply 12
Ethereal
Technically incorrect. You can't take it back as infinitum. If it breaks after a certain length of time it's tough. Say for example it's 12 months old, I'm afraid you'd not be entitled to a replacement.


...unless you can prove it had an inherent fault, though you may not get a direct replacement

Guarantees

The shop may say you have to claim a refund from the manufacturer, or claim under the manufacturer's guarantee. This isn't true. Shoppers' rights under the Sale of Goods Act are against the retailer, not the manufacturer. Guarantees simply give additional rights which shoppers can choose to use.

Sometimes it's easier to use the guarantee, but you should make it clear to the shop that you're reserving your rights under the Sale of Goods Act if you aren't happy. You have up to six years to claim compensation from a retailer for a faulty product, far longer than you have under most guarantees. Also, rights under guarantees are only as stated in any particular guarantee. For example, it may only be a right to repair and involve you paying the cost of the carriage, which means it isn't cost-effective.

The content supplied on this page is based on the law applying on 1 January 2005. Please consult your own lawyer for further information regarding your rights.


http://www.bbc.co.uk/consumer/guides_to/goods_wrong.shtml
Reply 13
No, even then you're buggered. Sales of Goods Act doesn't give you the wide ranging protections people seem to think it does.
Reply 14
You have basic protection with it which will cover faults that were present at time of sale or fitness for purpose (e.g. a product may be reasonably expected to last a certain amount of time) but they don't necessarily need to refund you in full or give you a direct replacement, and it's not just for the 12 months people think it is. After 12 months you're not completely screwed, you do still have rights.

It's better than nothing, but not equal to the extended warranties they offer (which will often increase the length of time you're entitled to a replacement of equal or higher value)
Yep Phil is right. It is commonly believed to be utp 5 years for most electrical goods, because that is a reasonable amount of time the TV should last for. I know someone who never buys insurance on his TV, so if anything goes wrong, he pulls up all the laws he knows and gets it fixed for free.
Reply 16
If the company stuck to their guns you wouldn't be. SOGA is far more restrictive than people realise. Fit for purpose covers it at point of sale. Reasonable life expectancy doesn't come into it.
Take a look at the attached file. From the sales of goods act.
In the first one it talks about being about to claim money, 2nd one about how long should a product last.
If you email any company like Sony, asking how long should your product last, I'm sure they would say 5 years minimum.
Reply 18
Sale of Goods act aplies to defective products. Fit for purpose applies to when you have bought it. You can't reject good 5 years later because they break. You must reject as unfit at point of receipt, or as soon as practicably possible after.

I've read SOGA in full, and the associated cases. Law isn't just statute, it's about how the judges interpret it as well.