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just bought a phone online off ebay she says "IT HAS MANUFACTERERS WARRANTY" how can watch

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    how can i claim this?
    she says she hasnt opened the box so it may be in there
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    any helpers
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    Details of the warranty should be in the box. It means if there's problems you can contact the manufacturers directly and they should help you. Not sure, but usually manufacturers ask for proof of purchase, which won't count if you bought it from eBay.
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    (Original post by Cybele)
    Details of the warranty should be in the box. It means if there's problems you can contact the manufacturers directly and they should help you. Not sure, but usually manufacturers ask for proof of purchase, which won't count if you bought it from eBay.
    what do you need for proof of purchase
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    (Original post by ricars)
    what do you need for proof of purchase
    A receipt.
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    (Original post by Cybele)
    A receipt.
    she says she dosent have it
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    (Original post by ricars)
    she says she dosent have it
    Then the warranty is probably void. I'm sorry.
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    Manufacturers' warranties are almost never transferrable away from the original purchaser and when they are, you will need the purchase receipt or invoice from the original retailer.
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    (Original post by marcusfox)
    Manufacturers' warranties are almost never transferrable away from the original purchaser and when they are, you will need the purchase receipt or invoice from the original retailer.
    what can i use other than receipt did i get scammed-she is saying it has manufacturers warranty inside
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    (Original post by ricars)
    what can i use other than receipt did i get scammed-she is saying it has manufacturers warranty inside
    It probably does have a warranty inside. But it's essentially pointless without the receipt. Warranties have a time limit (i.e. 2 years) and without the receipt they don't know when you bought it, where you bought it from, or anything.
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    Does the phone work?
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    (Original post by ricars)
    what can i use other than receipt did i get scammed-she is saying it has manufacturers warranty inside
    Nothing. After all, if you could substitute the original proof of purchase then you could make the warranty last effectively forever.

    Either accept the phone without the warranty or send it back.
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    (Original post by ricars)
    how can i claim this?
    she says she hasnt opened the box so it may be in there
    Ask the seller to send the receipt for the phone which proves that the phone has been purchased from a retailer and which can verify the date of purchase.

    The phone is most likely to have a manufacturer's warranty as is provided as standard by the manufacturers. But without a proof of purchase, it will be extremely difficult to claim on the warranty, so make sure you get the seller to provide you with the receipt.
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    Maybe she's doing classic careful ebay wording. "It has manufacturer's warranty" - this is true, it has the warranty inside. It's just that the phone probably won't actually be covered by the warranty.
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    (Original post by paddyman4)
    Maybe she's doing classic careful ebay wording. "It has manufacturer's warranty" - this is true, it has the warranty inside. It's just that the phone probably won't actually be covered by the warranty.
    she got angry too and said she said she is going abroad - itold her that just in case it breaks down i need her details for warranty
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    (Original post by ricars)
    she got angry too and said she said she is going abroad - itold her that just in case it breaks down i need her details for warranty
    Is she a private seller or a business?
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    (Original post by paddyman4)
    Maybe she's doing classic careful ebay wording. "It has manufacturer's warranty" - this is true, it has the warranty inside. It's just that the phone probably won't actually be covered by the warranty.
    she got angry too and said she said she is going abroad - itold her that just in case it breaks down i need her details for warranty

    private-but square trade warranty is good right i can just get that and its only £80
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    (Original post by ricars)
    she got angry too and said she said she is going abroad - itold her that just in case it breaks down i need her details for warranty

    private-but square trade warranty is good right i can just get that and its only £80
    You're going to pay £80 for a warranty for a phone?!
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    (Original post by marcusfox)
    You're going to pay £80 for a warranty for a phone?!
    yeh whats wrong with that?
    buy tthe phone cheap on ebay-get your own warranty
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    (Original post by ricars)
    yeh whats wrong with that?
    buy tthe phone cheap on ebay-get your own warranty
    a WARRANTY is never worth £80....
 
 
 
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