i have recently updated my student finance application online and my mother signed in from the same application ( my student finance account ) to support it. Now recently i received a letter saying that my mother hasn't supported my application. we tried logging into her account to add my application for support but there is no option that allows me to do so . what should i do?? please help thank you!!
student finance support an application problem Watch
- Thread Starter
- 14-08-2013 23:00
- 15-08-2013 18:59
might be worth giving SFE a phone call on 0845 300 5090
Mark Lee - SFE Official Adviser
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- Official TSR Representative
- 20-08-2013 14:52
When your mum submitted her details as part of the main application, did the system confirm that the details had been received by us?
If you chose to have your mum provide her details in the same session and the application has been submitted, the system wouldn't give the option to provide these details via your mum's account.
It would be best if you called us on 0845 300 5090 and we can confirm whether we have your mum's details or not.