I am trying to change my course details on student finance ( same university different course) but every time i fill in the details and confirm it takes me to an error page.
i get this message:
Unfortunately there has been a problem with your application, please use the 'Continue' button to return to your previous page to check the data that you have entered and try again. If this problem persists then please log out and try again later.
Change Course Watch
- Thread Starter
- 15-08-2013 14:56
- TSR Support Team
- 15-08-2013 20:31
It may just be that student finance website is experiencing high-traffic. Just check you have filled out all the details of the course change - if the problem persists I'd recommend e-mailing SF to inform them of the problem and get it changed manually.
Mark Lee - SFE Official Adviser
- 230 followers
- 2 badges
- Send a private message to Mark Lee - SFE Official Adviser
- Official TSR Representative
- 20-08-2013 15:06
Please try using a different internet browser to submit the Change of Circumstances online and checking that you have entered all the details required when updating your course.
We currently do not have a secure email facility to deal with account specific enquiries, you can request that the university send us a Change of Circumstances electronically on your behalf or alternatively, you can call us on 0845 300 5090 and we can update the course details via telephone.
If you call, we would need to you to have the university and course UCAS codes and also the amount you are being charged in Tuition Fees.