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    Has anyone else had any problems, managed to change course earlier in the year fine but now son has gone though clearing and just trying to make sure correct university gets the fees. However, get so far then it just says error. Spoke to them and they said issue with google chrome use Internet explorer but still can't complete. Going to try again today.
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    Hi there,

    The best way forward would be to attempt submitting this again perhaps using a different browser. There are some instances when the change of circumstance is giving an error in the first couple of instances of them being submitted.

    If you persist, the system will submit these updated details to our assessors.

    Thanks,
    • Thread Starter
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    Tried all this, including using different computer and Internet Explorer, the on Sunday the site was down. Tried again Monday but still got error message, in the end had to ring up and get it done by a CSA. The only problem with this is it can then take 3/4 weeks to be processed instead of instantly if we had done it online.
 
 
 
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