Do Not Live At Eldon Court!!

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Eldon Court really don't bother about you! My friend's belongings gone missing in the flat and he report to the management, asked them to investigate who did it so he could get his belongings back. But the management said no one has been to the flat and they are not responsible for that. So my friend had to ask the police to get involved. So they found out who did it within 5 minutes. I am sure if my friend didn't get the police involved, he wouldn't be able to get his belongings back. The management wasn't being helpful AT ALL, and shouted to my friend in the office in front of everyone.

If you living in Eldon this year, just look after your belongings and try to avoid going to the office coz the people in there are useless apart of 1 guy who is very helpful.

And Rocco94, I bet you have some kind of relationship with the management or you are the management, this is why you got the luxury treatment. Since everyone i know who live in Eldon are very angry with the management.

Leeds Beckett University

Leeds

Reply 41

pineapple123

I've been living in Eldon Court since September 2012, I have a September 2012-July 2013 Contract.
The weekly rent is £95 per week including bills. (However, £2.50 limit per person per week for electricity)
You have to pay a £150 sign on fee, this 10 month contract totals to about £4000.

At the moment, Eldon Court is okay, the main positive aspect is the location.
I lived in Clarence Dock last year, which was about 40 minutes walk away from university. Here, you are right opposite the University, up the road from town, not too far from Hyde Park/Headingley (Student areas).
The bedroom has enough space, and the bathroom is adequately sized.
The shower is hot and warm.
You can have the heating on as much as you want as it is included.

The main problems I have had are :

1) Moving in
Bedroom - The room was dirty, the mattress was dirty, marks on the wall (blu tack has just been painted over)
Bathroom - Broken toilet roll holder, dirty
Kitchen - 4 white dirty armchairs, the oven had no oven shelve, Tv has very bad signal and only a few channels work, and they have done nothing to solve this

Also, if you do not arrive between office hours, they will not let you in, as I saw someone moving in an hour late and his mum got into an argument with the manager as he wouldn't let him move in, don't know if this was resolved.

2) Bedroom
- No wifi, internet is quite slow, you need to purchase your own cable for Wired Internet
-Windows are rubbish and do not keep the cold air or sound out, can hear the busy road at all times of day, especially loud at night

3) Management
- Took ages to repair stuff/solve any problems we had when they are reported, they simply tell you to fill out a form, and nothing will get done unless you pester them daily
- Took months to replace our chairs
- Unlike halls, seem unwilling to help out of office hours
- Don't inform you if you have a package, you have to go check yourself
- Lies a lot and makes up excuses
- Sometimes walk in unannounced or they Knock and enter without waiting for a response

4) Electricity
- They are meant to top up your electricity by £2.50 per person weekly, however if you have enough accumulated, they don't want to top you up and sometimes only top you up £5 for a whole flat when it should be £10/£12.50 for a flat of 4/5 people. They will only top you up the whole amount if you pester them
- If not all the people in your flat have paid the rent, the electricity doesn't work

5) Bugs
- There are a lot of silverfish
- I know of one flat that had cockroaches

6) Laundry
- Only 4 Washing Machines and Dryers
- Have to purchase a laundry card (Circuit Card top up) for £3, Washing is £2.50, Drying is £1. However the card only allows you to top up £10 minimum, therefore you are most likely left to have wasted money left on it, you can share one between flat members

7)Facilities
- Gym is quite small and only machines are really Treadmill, Cross-trainer, Exercise Bike, Rowing Machine, dumbbells. There is a steam/sauna, I haven't used that.
-Games Room: You have to put money in to play pool/air hockey,
you have to leave a deposit for Table Tennis rackets and ball.
I have hardly been in there all the time I have been living there, don't think people really tend to socialise there though

8) Noise
- People play Loud music from cars at all times of the night.

9) Ripping Off Money
- They always try to charge you as much money as possible for anything
- They say there is a £25 charge for connecting an extra device to the internet (supposedly only allowed one laptop/device for free), however I don't know how they would regulate this, and I would not pay.

All in all, it isn't too bad living here, there have been problems, but after the first couple of months, you start to settle in and the problems are mainly sorted. It isn't really a cosy place, I spend most of my time in my room.
Also, the rent is going up for next year, therefore I don't really think it's good value for money. You are mainly paying for location. Most people living here are students, either that go to Leeds Uni or Leeds met.

I'm not sure I would recommend this place, if you want to live here, request a specific flat and specific items such as sofas, otherwise you will most likely get disgusting armchairs.

(edited 11 years ago)

Reply 42

jakeeble

Hey! Thankfully I found this straight away when searching for Eldon Court! Just received a flyer through my door. Isn't it covered by UNIPOL though so can't you raise the issues with them?

Reply 43

pineapple123

Original post by jakeeble

Hey! Thankfully I found this straight away when searching for Eldon Court! Just received a flyer through my door. Isn't it covered by UNIPOL though so can't you raise the issues with them?

They are not UNIPOL registered at the moment, they are fighting to get covered by UNIPOL, I believe they were previously covered by them in the past but were suspended.
They had flyers up saying that they were, however this is not true, my flatmate went to talk to UNIPOL in September/October 2012 about the problems and they told her that they are not UNIPOL registered and she asked why and UNIPOL said that they were not following their Code of Conduct.

However, I do not know if they have successful fought to get covered by UNIPOL again, the best thing to do would be to ask UNIPOL.
Hope that helps.

Reply 44

jakeeble

Original post by pineapple123

Thanks! Ill let you know the response ASAP!

Reply 45

username34965

Hi
As a former resident of Eldon Court from 2011/12 I can sympathise with the people on here. Try the Students Union they have been a great help when I have had issues with them, the community advisory service and the council. This is why they have been removed from the Unipol code: from there website
http://www.unipol.org.uk/News/EldonCourt.asp

Reply 46

mittee

Original post by spider_jerusalem

I don't know where ross88 has been living, but Eldon Court has major problems. If you're reading this thread, like I was last year, and think "Well, it can't be that bad" or "Maybe it's got better" - well, let me just tell you, I thought that too, and now I wish I hadn't come here.

It's not unlivable, I guess. The rooms are okay, and the view's nice, and the gym's pretty decent. When nothing's going wrong, it's actually quite pleasant.

But things keep going wrong:

a) Bugs and rats. Luckily I haven't seen any rats, and I think they've got rid of them now, but it was a problem at the start of the year. The main problem is bugs: cockroaches in your food cupboards, silverfish in your bathroom, little pharaoh ants all over your desk. They brought in a pest controller to take a look: he decided the problem was so bad he didn't even want the job. The second guy - well, we saw him once, and he told us all the horrible diseases cockroaches can give us, and that every single flat (72 of 'em!) was infested and would have to be fumigated. We haven't seen him since early November.

b) The electricity is a con. The bills aren't all inclusive - you get £10 a month, which isn't enough in the colder months. They'll fob you off by saying that you'll save money in the summer, but you have to buy extra electricity credit in the winter and you don't get the unused credit from the summer back!

c) When we moved in, the TV and our promised new sofas weren't there. The TV arrived after a few weeks, the sofas never did. Apparently we were never actually promised new sofas. I don't know if that was a misunderstanding on our part.

d) The staff don't give a damn. There's just one guy who will be polite and actually try to help you. The others treat you like a massive inconvenience or a waste of their time. One of them will bark at you "What do you want?" or "What are you doing here!?" Good luck getting an answer out of them.

e) Bad maintenance. Walls painted different colours, broken lights, broken tiles, the previous tenants' things left lying around, nothing clean when you move in, damp on the walls (that they just paint over!!). This is a modern apartment building, a few years old, and it's already falling to pieces.

f) We have never ever been warned as to any workmen arriving. They just come straight in, and with the amount of problems at Eldon they visit quite often (they're actually nice guys, you can have a good chat with them). It's meant to be a secure building, but basically anyone can come in and leave you a million food menus or give you a sales pitch.

g) The internet is really slow - most of the time, it can't even manage very low quality Youtube videos. The TV signal ranges from okay in good weather to awful at any other time.

h) Blatant lies on their website (which is second in Google after this thread, funnily enough) - the TVs are not satellite TVs. There is no 24-hour reception. There is no cafeteria. It is not all-inclusive.

i) If one of the tenants doesn't pay rent, the electricity for the whole flat is cut off. This is illegal, and we are looking into making a complaint based on this.

You are going to be paying £85, £89 a week for this, plus electricity bills, plus laundry tokens. If you really think you can put up with the above, then it's not a terrible place to live, but I just feel completely ripped off.

We are pursuing lines of complaint, but it's frustratingly hard. Everything they do is in a grey area, so it's not technically illegal - just massively stacked in their favour. We've been talking to the Union advice centre, who say Eldon Court pull this kind of thing every single year, so there's no reason 2012/13 will be any different. Do yourself a favour and find somewhere else to live.

I fully agree with this. The building has been designed to form a semi-circle, and at the centre there is a waste room! So if you live in a flat facing the centre, you get the view of fine large bins and sexy waste bags. In the summer, flies come into your room to play with there bug friends. What a wonderful place to live!

I remember last year a girl get trapped in the lift, the emergency centre was not answering her phone. She's got Asthma, therefore she called the police after about 20 mins. After being rescued, the police told her that there was a police charge. I was there when she talked with the management company. They said that it was her FAULT to call the police, so they won't pay a penny for this police charge. Their rescue team didn't even show up until the police came!

Reply 47

Yg03

Eldon court is awful , I lived at eldon for the past two years first year was okay my room was underground and looked onto the parking lot which didn't give me a lot of daylight , then in my second year I had the worst neighbours they made noise every day blasting their music out and my walls vibrated it felt like the music was in my room , a few times on weekdays it would happen from 10pm until 7am and I had to miss Uni due to a massive headache , also the mattresses were awful you could feel the metal sticking out , it's not a good place to live at all,there are weird bugs in the flat ! It's gross ! All they care about is getting there money .

Reply 48

Benblob688

Many many years later.... Any improvements been made to Eldon Court? I heard from a friend's friend's sister that it was good... Not a reliable source I know.

Reply 49

raging_purple

Original post by Benblob688

Many many years later.... Any improvements been made to Eldon Court? I heard from a friend's friend's sister that it was good... Not a reliable source I know.

No improvements, staff are terrible. It's almost entirely occupied by international students doing their masters. I've spoken to a few of the Chinese students who say that they've been 'approached' by members of staff when they were alone in their accommodation. Spoke to others, and apparently it's a common occurrence.

I've personally had one ask me if she should report it to the police...