cancelling this year's application Watch

ljulesik
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Report Thread starter 5 years ago
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I would like to check what is happening with my application, as I have called to cancel it couple of months ago already and nothing has changed on my application page. I have also requested all my supporting documents to be sent back to me, as I will be needing them to re-apply next year. Please advise what's happening as your customer service doesn't seem to know how the system works, one told me that I don't need to cancel my application, just need to request my details to be moved to next year , and when I phoned to do that, I was told that it is not possible and that I need to cancel the application, and that there will not be any details held till next year and that I need to re-apply. So I asked to cancel the application and return all the paperwork to me. It was, of course, all confirmed to me over the phone, but the status still hasn't changed and I did not receive anything in the post.

Thanks,
Jelena
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Mark Lee - SFE Official Adviser
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Report 5 years ago
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Hi there,

You will have to reapply next year. Cancellations normally take 3 - 4 weeks to process.

Has there been a recent request?

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ljulesik
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Hi Mark,

Thanks for your reply. I have requested the cancellation and my documents to be sent back to me around 2 months ago.

Regards,
Jelena
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Mark Lee - SFE Official Adviser
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Hi Jelena,

As your application has yet to be cancelled, we recommend you call us on 0845 300 5090.

This will allow us to ensure your application is cancelled and that your documents are returned to you as soon as possible.

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