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    • Thread Starter

    I haven't been in years and I really need to get something checked out, when I make an appointment over the phone do I need to tell the receptionist what the appointment is for?

    Secondly, when I get to the surgery/doctor's place, do I need to bring anything? or do I just walk in and have a seat or do I have to go to the receptionist and tell them I'm here? I know these are probably stupid questions but I haven't been in a while.

    I made it over the phone and they don't ask what for. I can't remember what I did when I got there tbh I panicked a lot because I get very anxious so I think I've tried to block it out lol
    i think you might tell them you're there?

    No, you don't need to tell the receptionist. I always say "It's personal, I need to talk to a doctor" 9 times out of 10 they'll have a doctor call me and then you talk to them directly via the phone and they'll decide whether you need to come in and make an appointment etc.

    Er, some surgery's (mine for example) has a touch screen check-in procedure but you can still go to the receptionist desk and tell them your name/DOB and they'll do it that way.

    Hope I helped! Good luck
    • TSR Support Team
    • Very Important Poster

    TSR Support Team
    Very Important Poster
    I think you only need to tell them if it's a nurse you wish to see.
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