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    Hi I have re-applied for finance for 14/15 and my mother has submitted her income details. I have received e mail telling me I have an online offer, but when I log on to my account it just says you have received my mother's income details and are processing the application or something similar. There is no online offer to see. Is this correct?
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    Hi Kaz,

    yes the online offer email is normally issued a couple of days in advance of the actual notification letter.
    If you continue to check your online account for updates as the notification of entitlement letter will follow shortly to confirm your finance.

    Thanks
 
 
 
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