EE(Everything Everywhere) Interview tomorrow help!!
I have just had a phone interview for EE and have been told I have passed this stage and have to go into the shop tomorrow for a 2 hour interview. Has anyone had an interview by them before and can give me any tips? I've also to come up with a 3-5 minute presentation on either a virtual pet, a meal pill or a trip to mars, are props a necessity for this?
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Reply 1
I am so sorry that someone did not answer your queries, none the less i was looking for information a couple days back on the subject as all info on this is quite dated.
however you will know how it went someone else with an upcoming interview may benefit from my experience.
ok! so firstly is the online interview you answer questions which then proceeds to a phone interview if you are accepted (Questions include personal questions which you have to choose two options too such as i am quick and decisive or i act positive to set backs)
secondly is the phone interview, they call you first to schedule a time that is best for you to then have the phone interview. bare in mind it is very likely that the person that takes the phone interview will not be at the store in which you are going to go into and are usually from the HR team.
so in my experience i was then text messaged yes that is right text messaged!! if i could reschedule my interview to two days later, which i replied was fine. So i attended and the assistant manager had to assess me as the manager was on holiday, the assistant manager also did not know the interviews were taking place on the day!. any who! the interview commenced, you had to create a presentation which lasted from 3-5 minutes. i done mine on the MEAL-PILL the other options were virtual pet and trip to mars. he did mention that the meal-pill is the more often option, not sure if its best sticking with that or not!. anyways i done that and after that came the product challenge, in which you had to find the best product for the customer, remember to listen carefully and ask appropriate questions.e.g. what are you here for today? would you like pay as you go or ay monthly? type of device they would like? what features they would want it to have? and so on and you have to find what is best from the brochure. you can be creative with this making things up there looking for your selling skills, offere free insurance with a higher priced contract or half price first 3 months something that will close the deal!
then next is the role play, its about having two rivl gyms, a member want to leave you have to stop them from leaving!
next comes the actual interview that takes about 30 minutes there is like 20 odd questions the general questions which include explain a time when you had to deal with an irate customer e.g.!
anyways i am waiting to hear back it was a very long interview lasted 4 hours and they said i will hear back in a week, i will be back hopefully with the result!!
hope ive helped!! ask any questions and i will try my best to respond! see ya btw this is for an EE store in east london
however you will know how it went someone else with an upcoming interview may benefit from my experience.
ok! so firstly is the online interview you answer questions which then proceeds to a phone interview if you are accepted (Questions include personal questions which you have to choose two options too such as i am quick and decisive or i act positive to set backs)
secondly is the phone interview, they call you first to schedule a time that is best for you to then have the phone interview. bare in mind it is very likely that the person that takes the phone interview will not be at the store in which you are going to go into and are usually from the HR team.
so in my experience i was then text messaged yes that is right text messaged!! if i could reschedule my interview to two days later, which i replied was fine. So i attended and the assistant manager had to assess me as the manager was on holiday, the assistant manager also did not know the interviews were taking place on the day!. any who! the interview commenced, you had to create a presentation which lasted from 3-5 minutes. i done mine on the MEAL-PILL the other options were virtual pet and trip to mars. he did mention that the meal-pill is the more often option, not sure if its best sticking with that or not!. anyways i done that and after that came the product challenge, in which you had to find the best product for the customer, remember to listen carefully and ask appropriate questions.e.g. what are you here for today? would you like pay as you go or ay monthly? type of device they would like? what features they would want it to have? and so on and you have to find what is best from the brochure. you can be creative with this making things up there looking for your selling skills, offere free insurance with a higher priced contract or half price first 3 months something that will close the deal!
then next is the role play, its about having two rivl gyms, a member want to leave you have to stop them from leaving!
next comes the actual interview that takes about 30 minutes there is like 20 odd questions the general questions which include explain a time when you had to deal with an irate customer e.g.!
anyways i am waiting to hear back it was a very long interview lasted 4 hours and they said i will hear back in a week, i will be back hopefully with the result!!
hope ive helped!! ask any questions and i will try my best to respond! see ya btw this is for an EE store in east london
Reply 2
slavoo
OP
2
Original post
by ChannieBI am so sorry that someone did not answer your queries, none the less i was looking for information a couple days back on the subject as all info on this is quite dated.
however you will know how it went someone else with an upcoming interview may benefit from my experience.
ok! so firstly is the online interview you answer questions which then proceeds to a phone interview if you are accepted (Questions include personal questions which you have to choose two options too such as i am quick and decisive or i act positive to set backs)
secondly is the phone interview, they call you first to schedule a time that is best for you to then have the phone interview. bare in mind it is very likely that the person that takes the phone interview will not be at the store in which you are going to go into and are usually from the HR team.
so in my experience i was then text messaged yes that is right text messaged!! if i could reschedule my interview to two days later, which i replied was fine. So i attended and the assistant manager had to assess me as the manager was on holiday, the assistant manager also did not know the interviews were taking place on the day!. any who! the interview commenced, you had to create a presentation which lasted from 3-5 minutes. i done mine on the MEAL-PILL the other options were virtual pet and trip to mars. he did mention that the meal-pill is the more often option, not sure if its best sticking with that or not!. anyways i done that and after that came the product challenge, in which you had to find the best product for the customer, remember to listen carefully and ask appropriate questions.e.g. what are you here for today? would you like pay as you go or ay monthly? type of device they would like? what features they would want it to have? and so on and you have to find what is best from the brochure. you can be creative with this making things up there looking for your selling skills, offere free insurance with a higher priced contract or half price first 3 months something that will close the deal!
then next is the role play, its about having two rivl gyms, a member want to leave you have to stop them from leaving!
next comes the actual interview that takes about 30 minutes there is like 20 odd questions the general questions which include explain a time when you had to deal with an irate customer e.g.!
anyways i am waiting to hear back it was a very long interview lasted 4 hours and they said i will hear back in a week, i will be back hopefully with the result!!
hope ive helped!! ask any questions and i will try my best to respond! see ya btw this is for an EE store in east london
however you will know how it went someone else with an upcoming interview may benefit from my experience.
ok! so firstly is the online interview you answer questions which then proceeds to a phone interview if you are accepted (Questions include personal questions which you have to choose two options too such as i am quick and decisive or i act positive to set backs)
secondly is the phone interview, they call you first to schedule a time that is best for you to then have the phone interview. bare in mind it is very likely that the person that takes the phone interview will not be at the store in which you are going to go into and are usually from the HR team.
so in my experience i was then text messaged yes that is right text messaged!! if i could reschedule my interview to two days later, which i replied was fine. So i attended and the assistant manager had to assess me as the manager was on holiday, the assistant manager also did not know the interviews were taking place on the day!. any who! the interview commenced, you had to create a presentation which lasted from 3-5 minutes. i done mine on the MEAL-PILL the other options were virtual pet and trip to mars. he did mention that the meal-pill is the more often option, not sure if its best sticking with that or not!. anyways i done that and after that came the product challenge, in which you had to find the best product for the customer, remember to listen carefully and ask appropriate questions.e.g. what are you here for today? would you like pay as you go or ay monthly? type of device they would like? what features they would want it to have? and so on and you have to find what is best from the brochure. you can be creative with this making things up there looking for your selling skills, offere free insurance with a higher priced contract or half price first 3 months something that will close the deal!
then next is the role play, its about having two rivl gyms, a member want to leave you have to stop them from leaving!
next comes the actual interview that takes about 30 minutes there is like 20 odd questions the general questions which include explain a time when you had to deal with an irate customer e.g.!
anyways i am waiting to hear back it was a very long interview lasted 4 hours and they said i will hear back in a week, i will be back hopefully with the result!!
hope ive helped!! ask any questions and i will try my best to respond! see ya btw this is for an EE store in east london
Hi,
Thanks for the reply!! I actually got the job and am now on my 3rd month(and loving it!!) if you have any questions feel free to ask me too
Thanks and good luck!!
Reply 3
congrats on the job! really your loving it thats great!, how are the targets then? also you've passed your probation on to that bigger wage now! that must be bloody awesome! also i'd like to know prior to starting the job were you quite clued up on phones or did you learn on the job?? also how quick after the interview did you receive the job?
Reply 4
slavoo
OP
2
Original post
by ChannieBcongrats on the job! really your loving it thats great!, how are the targets then? also you've passed your probation on to that bigger wage now! that must be bloody awesome! also i'd like to know prior to starting the job were you quite clued up on phones or did you learn on the job?? also how quick after the interview did you receive the job?
The first month is 50% targets, 2nd is 75% targets and the 3rd month is when you go up to the fu targets, they do look huge at the start of the month but believe me, once you get the hang of all the systems and things you'll get them no bother!
I had absolute no idea about phones before I started, I still know barely anything however as long as you're confident in what you're saying you'll get the sales fine. The rest of the store will help you out loads with the facts/you'll always have the price guide near by so don't panic about all the prices.
My interview was a Saturday and I found out on the Monday morning, however my store is a tiny one so I imagine it might take a bit longer to hear back for a London store. Let me know how you get on and I hope it's good news!
Reply 5
Thank you so much for that info here's hoping i get it! will do take care!
Reply 6
well i did not get the job, cannot say i am surprised, half way through the interview i lost all enthusiasm and was tired and wanted to go home it was a four hour interiew which was way too long for me. my advise is if you really want it you have to give 150% and wow them...which i was not able to do it took a week to hear back from them and that was by E-mail better luck next time ey
Reply 7
Original post
by slavooHi,
Thanks for the reply!! I actually got the job and am now on my 3rd month(and loving it!!) if you have any questions feel free to ask me too
Thanks and good luck!!
Thanks for the reply!! I actually got the job and am now on my 3rd month(and loving it!!) if you have any questions feel free to ask me too
Thanks and good luck!!
Hey, I applied online and took the online assessment how long is it before they phone you for a phone interview?
Reply 8
slavoo
OP
2
Hi, well done on passing the phone interview! Sounds like exactly the same process I went through. So, there's 3 parts to the instore interview.
Firstly they'll ask you to do your presentation, props aren't necessary for this however I took my tablet with me with a short powerpoint on it, this also shows you're good with technology.
After that they'll ask you basic interview questions, why do you want to work with ee, what do you know about ee, a time you succeeded in team work etc!
They will then go off and mark that section of the interview, if you scored enough points then they'll give you a sheet of gym prices to look over, after 10 mins they'll come back in and do a role play with you, basically you've to sell the gym membership to a customer(the interviewer).
Finally you'll be invited onto the shop floor for a short exercise where you'll be asked to approach the interviewer and suggest a phone for them. The staff will help you out with prices, they'll probably ask you if you want to sell them anything else, ask them for the insurance prices/if there's any deals on accessories when they take that insurance(I know the deal but ask the staff so you're not rhyming off too much and look suspicious!!). Sorry this turned out longer than planned. Good luck and let me know how you get on!!
Firstly they'll ask you to do your presentation, props aren't necessary for this however I took my tablet with me with a short powerpoint on it, this also shows you're good with technology.
After that they'll ask you basic interview questions, why do you want to work with ee, what do you know about ee, a time you succeeded in team work etc!
They will then go off and mark that section of the interview, if you scored enough points then they'll give you a sheet of gym prices to look over, after 10 mins they'll come back in and do a role play with you, basically you've to sell the gym membership to a customer(the interviewer).
Finally you'll be invited onto the shop floor for a short exercise where you'll be asked to approach the interviewer and suggest a phone for them. The staff will help you out with prices, they'll probably ask you if you want to sell them anything else, ask them for the insurance prices/if there's any deals on accessories when they take that insurance(I know the deal but ask the staff so you're not rhyming off too much and look suspicious!!). Sorry this turned out longer than planned. Good luck and let me know how you get on!!
Reply 9
Hi 
I had a phone interview on thursday the 28 Aug, the women said on the phone that i did really well and she wants me to have a interview with the Manager, does anyone know how long it takes for them to get back to you to set up said inerview? Thanks
I had a phone interview on thursday the 28 Aug, the women said on the phone that i did really well and she wants me to have a interview with the Manager, does anyone know how long it takes for them to get back to you to set up said inerview? ThanksReply 10
slavoo
OP
2
Original post
by DavidElderHi I had a phone interview on thursday the 28 Aug, the women said on the phone that i did really well and she wants me to have a interview with the Manager, does anyone know how long it takes for them to get back to you to set up said inerview? Thanks
I had a phone interview on thursday the 28 Aug, the women said on the phone that i did really well and she wants me to have a interview with the Manager, does anyone know how long it takes for them to get back to you to set up said inerview? ThanksHi, I just got told my interview date on the same phone call as the phone interview! If you haven't heard back I can give you the recruitment number. Can I ask what store it is you applied for? I know loads in my region are hiring!!
Reply 11
Please do might give it a couple of days, she said she had to check with the Manager and then would get back to me, Glenrothes in Scotland ^_^ you?
might give it a couple of days, she said she had to check with the Manager and then would get back to me, Glenrothes in Scotland ^_^ you?Reply 12
Original post
by stephboHey, I applied online and took the online assessment how long is it before they phone you for a phone interview?
I really wanna know the same thing! Which store did you apply for?
Reply 13
Hi hope someone can help inhave a face to face interview tomorrow and I am crapping myself the guy who done my phone interview told me that they would email over details of the interview but he hasn't done it yet can anyone give me any advise as these comments about the interview have made me really nervous 😔
Reply 14
oh i have this face interview in 2 days, im nervous! i dont feel prepared nor do i feel i can talk for 3-5 mins about something only they have given me a few sentances on? think il go for the trip to mars but dont really know what else to say what are they looking for in this part? and then when they do the gym excersise again what they looking for? i know the persuasion side but do they give you info like benefits to stay on the piece of paper? and how many are interviewing you?
thanks
thanks
Reply 15
ow many days would a 25 hour a week contract be roughly? I'm hoping to juggle asda and EE at the same damn time ...
Reply 16
Well done to getting the job! And passing your probation period
ive literally just finished my phone interview! Pls pls can you give me any pointers and guidance for my interview Friday!! Thank you so much
-Twitter @kennjoness
07835342700
ive literally just finished my phone interview! Pls pls can you give me any pointers and guidance for my interview Friday!! Thank you so much -Twitter @kennjoness
07835342700
Reply 17
Original post
by DavidElderPlease do might give it a couple of days, she said she had to check with the Manager and then would get back to me, Glenrothes in Scotland ^_^ you?
might give it a couple of days, she said she had to check with the Manager and then would get back to me, Glenrothes in Scotland ^_^ you?Hello,I applied for EE on the 11th Aug, and recieved a telephone interview on the 14th, its basically the same situation as you, they said to me that I am sucsessful but they do not have the details for the face to face interview yet and that they will contact me with the details...
How long does this take or did this take for you?
Thankyou
Reply 18
Original post
by slavooI have just had a phone interview for EE and have been told I have passed this stage and have to go into the shop tomorrow for a 2 hour interview. Has anyone had an interview by them before and can give me any tips? I've also to come up with a 3-5 minute presentation on either a virtual pet, a meal pill or a trip to mars, are props a necessity for this?
I actually have my interview today not teally knowing what to expect as i will be Contact Centre based
Reply 19
Hi there, I have a phone interview tommorow and I was just woundering what they would ask?
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