May have been charged twice for subscriptioni

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Novalyte
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Report Thread starter 6 years ago
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So I recently subscribed and in the checkout screen I thought my internet had disconnected because the page had stalled so I refreshed it and it worked. I went to my emails and I had been sent two confirmation emails about my subscription confirmation. They both had different order numbers, let's say something like 123456 and 123457. I'm afraid I've been charged twice due to me refreshing the page. What should I do?
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Illusionary
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(Original post by Novalyte)
So I recently subscribed and in the checkout screen I thought my internet had disconnected because the page had stalled so I refreshed it and it worked. I went to my emails and I had been sent two confirmation emails about my subscription confirmation. They both had different order numbers, let's say something like 123456 and 123457. I'm afraid I've been charged twice due to me refreshing the page. What should I do?
Post a thread in Ask A Section Leader and the community team should be able to investigate this for you and issue a refund if necessary.

http://www.thestudentroom.co.uk/forumdisplay.php?f=280
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Novalyte
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Great, thanks for the reply!
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