Do I have the right to take a book back to Waterstones? Watch

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Laco
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#1
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I bought a book from Waterstones. Inside of this book, someone has underlined words on a couple of pages with a black pen. Can I take this book back and say I no longer want the book because I have discovered that someone else has written inside of it? I have the receipt
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Precious Illusions
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I would say so. I'd certainly take it back.
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Laco
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(Original post by Precious Illusions)
I would say so. I'd certainly take it back.
I am worried because they might say that I have underlined those words and take my receipt from me!
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Precious Illusions
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(Original post by Laco)
I am worried because they might say that I have underlined those words and take my receipt from me!
When did you buy it? And if you haven't done it then just be adamant, if they refused to give me my money back then I'd just never shop there again tbh.
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Laco
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(Original post by Precious Illusions)
When did you buy it? And if you haven't done it then just be adamant, if they refused to give me my money back then I'd just never shop there again tbh.
Around 2 weeks ago. I will say I bought it as a gift. I guess it's all down to the temperament of the person I speak to and if they're nice. The thing is, the spine of the book is creased, as I have read some of the book and there are a couple of obvious scratches on the front cover - as I threw the book on the floor one night.
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Laco
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(Original post by Precious Illusions)
When did you buy it? And if you haven't done it then just be adamant, if they refused to give me my money back then I'd just never shop there again tbh.
I can take a photo of the book for your inspection?
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simplylldxo
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(Original post by Laco)
I bought a book from Waterstones. Inside of this book, someone has underlined words on a couple of pages with a black pen. Can I take this book back and say I no longer want the book because I have discovered that someone else has written inside of it? I have the receipt
It'll be up to the manager if they take it back although if it's a recent purchase; they shouldn't have any quips with taking it back.


Sent from my iPhone using Tapatalk
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wildleaves
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theyl refund you . Just act really pissed off
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Laco
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(Original post by Precious Illusions)
When did you buy it? And if you haven't done it then just be adamant, if they refused to give me my money back then I'd just never shop there again tbh.
Is the condition ok?

http://i.imgur.com/0fLwwM3.jpg

http://i.imgur.com/mFefqL1.jpg

http://i.imgur.com/bFRIMlS.jpg
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Laco
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#10
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(Original post by simplylldxo)
It'll be up to the manager if they take it back although if it's a recent purchase; they shouldn't have any quips with taking it back.

Sent from my iPhone using Tapatalk
is its condition ok?

http://i.imgur.com/0fLwwM3.jpg

http://i.imgur.com/mFefqL1.jpg

http://i.imgur.com/bFRIMlS.jpg
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Quick-use
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#11
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When did you buy this exactly? Looks like a bit of a torn book.
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Asolare
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#12
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Now the real question is why is there duct tape on your desk or something lmfao.

Anyway you mightttt have a chance of a refund.
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Laco
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(Original post by Quick-use)
When did you buy this exactly? Looks like a bit of a torn book.
May 15th... This is not good news is it?
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Quick-use
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(Original post by Laco)
May 15th... This is not good news is it?
Did you buy it in that condition? It's just that, the book looks like it's been used quite thoroughly. I don't know much about it but it does look like it's been used quite a bit.
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Precious Illusions
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Ehhh....could prove difficult taking that back if you didn't buy it in that condition :/
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Laco
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#16
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(Original post by Quick-use)
Did you buy it in that condition? It's just that, the book looks like it's been used quite thoroughly. I don't know much about it but it does look like it's been used quite a bit.
I have read the book and I no longer want it. I want a full refund but this is unlikely given its condition. I haven't taken a book back before, so do you know of any credible reason I can give to them which explains its condition?
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russellsteapot
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Just to check, it wasn't from their pre-owned collection was it? Waterstones near me sells quite a lot of them, particularly around this time of year as they offer a buy-back service for students, and the pre-owned books aren't always especially well-labelled.
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manchesterunited15
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(Original post by Laco)
I have read the book and I no longer want it. I want a full refund but this is unlikely given its condition. I haven't taken a book back before, so do you know of any credible reason I can give to them which explains its condition?
So the black pen isn't the problem. The problem is you've finished it and now want a refund.
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Laco
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#19
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(Original post by russellsteapot)
Just to check, it wasn't from their pre-owned collection was it? Waterstones near me sells quite a lot of them, particularly around this time of year as they offer a buy-back service for students, and the pre-owned books aren't always especially well-labelled.
Nope, unfortunately it was not from the pre-owned section. So, if I am not allowed a full refund, can I sell the book back to them for a lesser amount?
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2710
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#20
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(Original post by manchesterunited15)
So the black pen isn't the problem. The problem is you've finished it and now want a refund.
Exactly

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