Annoying customers Mk IIWatch
I was home over Easter and working, we have a dual lane drive thru so it gets pretty busy, and I had a customer come through and try to order, with the way the system works I have to take money before the next order or I get shouted off. Anyway, since I told this guy that I'd be with him shortly he decided to start counting the seconds in my ear while I was trying to deal with the customer at the window. I wound up taking the headset off and possibly taking a bit longer than necessary taking money...
Definitely not the most annoying customer I've had but it's late and I'm meant to be revising so it'll do for now!!
Has anyone ever experienced any annoying customers?
There was one man who insisted on telling me where all the information went in the computer and who ordered his wife around constantly which really bugged me.
There was the woman who told me to look something up on the computers for her when our internet was down then called me a 'stupid trainee' and an 'ignorant child' when I told her I couldn't.
There was a man who insisted on taking my pen out of my hand whilst I was using it and had a go at me when I asked for it back.
There was a group of women who changed their babies nappies in the children's library and threw them in the recycling bin and also in the box where we put books from other libraries and I had to clean them out.
And possibly the worst was one woman who had 7 library cards (which I know is not allowed) and twelve books on each card so if my maths is right, that's... 84 books and she returned them all at once and I was by myself getting all these books returned whilst she was becoming very impatient.
That's just to name a few! Despite this, it's still a great job!
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Despite the customer being able to see that I was really trying, they commented "chop chop" which I thought was quite rude. This made me a bit nervous and I ended up stabbing my finger with a pin off the tag, resulting in blood slowly seeping down my finger. I told the customer it was fine, I won't slow them down by going to get a plaster just get, and their reply was "Good, just make sure you don't get blood on my clothes!"
Yes, thankyou for your concern, my finger is fine
I work at Sainsbury's. I wouldn't say it's an especially large store, but big enough. A lady came in yesterday asking if we have a pharmacy instore, so I told her that we didn't have one. Most people just ask where the nearest one is, then leave. But of course, this person had to be angry about the fact, and started ranting about how she had came in especially just to go to the pharmacy, and how disgraceful it is that a store this large doesn't have one. What did she want me to do, build her one there and then? It doesn't say on the website that our store has a pharmacy, so I don't know why she was so convinced we had one.
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Yeah I didn't appreciate it but I was on probation so I had to remain calm and told her politely to calm down and that the night staff....
*storms away angrily*
I came in the next day and one of my managers asked me if I had a woman fussing over a penny, eugh that feeling when you know what's coming - I say yes. She only went to head office to complain about the price. Over a ****ing penny.
I had a guy the other day order a double cheeseburger. It was less than a minute (literally less than 60 seconds) before he was huffing about his taxi being outside (then WTF are you doing in McDonalds when there's a queue out the door??) and then when one of the managers served him to stop him from getting any more annoyed by grabbing a spare double for him (instead of waiting the extra 30 seconds for one to come down the line), he had a moan about it being one we hadn't wanted from earlier. Aside from that it would have been there a minute or two, what he was basically saying was he wanted it freshly made on the spot, but for it not to actually take any time. Of course, because don't you know we're all magic.
If he had given her the money I would have done-I don't think you should patronise people and if they want to spend their money on alcohol or drugs then that's their stupid choice to make-but he didn't; he handed the money to me to pay for her order. So it really wasn't her money. Ended up lying and telling her I couldn't do refunds once something had gone through the till without a manager (which is somewhat true, because whilst I can-and people do-just take money out of my till without doing a proper refund, that leaves me responsible for the missing money).
I'm annoyed at the guy for putting me in that position though; he was like 'make sure that definitely goes on food'...since when was it my job to police how your charity is spent?
I really do not get a day without someone making a rude remark as well.
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We were all a bit baffled because there weren't long waiting times, but it's always possible someone gets a lost in the system, so the manager gave him a refund and after he had gone looked up how long he had been waiting -less than 2 minutes!! I know people get used to being able to walk into a McDonalds and often get the popular menu items instantaneously, but seriously, getting irate over a wait of 120 seconds is losing all sense of perspective.