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    • Thread Starter
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    Hi guys,
    So I sent of a PFF2 form with my Mum and Dad finical details instead of doing it online. But on my SFE online application it still says that my mum still needs to provide finical information but it says that they have received his finical information and will use it to work out how much money I can get.

    But I am a bit confused because SFE received my mum and dad information at the same time. What should I do.
    Could it possibly be due to the fact that mu mum surname on my online application I put is different to my mum surname on the online application and the SFE workers thought that it was a different person and still put "needs finical information for my mum" on my online application.

    So what could I do to resolve this issue? Thanks for your help guys.
    • Official TSR Representative
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    Hi,

    If you give us a call on 0300 100 0607, we can look into the PFF2 & clarify what the issues are.

    Thanks.
 
 
 
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