I applied for childcare grant and PLA for 2013/2014, we were over scale for childcare but received £1100 PLA. We decided not to use childcare as we could not afford the cost so relied on family and friends instead.
We were advised the entitlement to PLA was not on condition that we were paying for childcare.
Today I find out that student finance are recovering the PLA paid to me.
I did not send back the CCG2 form as I was advised that as I did not receive any childcare funding it was not necessary.
for 2014/2015, I am no longer eligible for the PLA and have an overpayment as well, leaving me £2300 short on next years award.
I have lodged a complaint but I have little faith in the process.
Why is the information so contradictory??
Find out how.