Johnpeters
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#1
Report Thread starter 6 years ago
#1
HTC One recently deleted quite a few of my contacts. When I keep adding them back the same ones keep getting deleted. After checking storage, I still have 20gb of memory left.

I now only have 41 contacts saved, so surely there's loads of room left. What can I do?
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mikeyd85
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Are you saving them as Google contacts?
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Johnpeters
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#3
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(Original post by mikeyd85)
Are you saving them as Google contacts?
"Exchange ActiveSync" What's that?
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mikeyd85
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(Original post by Johnpeters)
"Exchange ActiveSync" What's that?
Do you use a Microsoft Exchange account? If not, I'd save them as Google contacts. That was, they'll also be backed up to the cloud. Should you lose / break / upgrade your phone, it'll restore them automatically.

Also, make sure you're actually displaying your ActiveSync accounts by pressing on "Phonebook" at the top left corner of the phonebook app.
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Johnpeters
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(Original post by mikeyd85)
Do you use a Microsoft Exchange account? If not, I'd save them as Google contacts. That was, they'll also be backed up to the cloud. Should you lose / break / upgrade your phone, it'll restore them automatically.
Yeah, I dont use it regularly though. Will give it a go, thanks a lot!
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mikeyd85
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(Original post by Johnpeters)
Yeah, I dont use it regularly though. Will give it a go, thanks a lot!
Check my edit if you didn't see that too. It may be the answer as to why new contacts keep disappearing.
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La_Bilbo
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I had something similar. Basically I did something in settings about which 'account' contacts to show (google etc) and one wasn't ticked so although it was saving them all it was only showing some. Not sure if this is your problem but thought it might help. Not very precise, did it over 2 years ago I think :/
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