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will tesco give me a refund? Watch

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    So i bought icecream from tescos yesterday, woke up today to have some, turns out it was completely melted and refrozen, the stick u grab on to lick the icecream is encased in the ice..

    Wana get a refund but i dont want the embarrassment of being refused lol, or someone thinking im mr.crabs =/
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    I honestly can't see them refunding you, but hey, I've never tried so what do I know

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    Are you sure that never happened on your way home since the weather has been super hot lately? But then I guess if you have your receipt you're entitled to a refund or exchange with an explanation... Tesco can be a bit iffy sometimes, I know people who managed to get refunds for things similar, and some who didn't. Won't hurt to try.
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    (Original post by Changing Skies)
    I honestly can't see them refunding you, but hey, I've never tried so what do I know

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    update: got a refund XD!
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    (Original post by Novascope)
    Are you sure that never happened on your way home since the weather has been super hot lately? But then I guess if you have your receipt you're entitled to a refund or exchange with an explanation... Tesco can be a bit iffy sometimes, I know people who managed to get refunds for things similar, and some who didn't. Won't hurt to try.
    they gave me a refund, and i live right next to tescos so it couldnt have happened on my way home XD
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    It depends on the store you go to, but if you're on twitter try contacting tesco that way. We once had mouldy bread delivered (didn't realise until later on), sent a quick tweet with a photo, had a response within half an hour and a refund shortly after that. If they're at fault and you have proof of purchase they're usually really helpful.

    Edit: just saw your update! Well at least the twitter thing is a tip for next time. :P
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    (Original post by lilyobz)
    update: got a refund XD!
    Wooo, glad you did
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    When it is only a cheap product they are more likely to sort it out for you since it doesn't cost them much but will give them a good rep from you.
 
 
 
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