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    I bought a ps4 around January time and its been working fine for the last 7 months. I had used it on different tvs in my house and taken it to my cousins house in the past and it was always fine.

    last weekend i took the ps4 to my cousins house and we played there fine. i tried playing it at home but nothing appears on the screen? everything seems to be working fine with the system and ive tried 2 different tvs (not my cousins tv) and different hdmi wires. nothing. when i set up the ps4 it says 'mode not supported' on one tv. on the other tv there is a brief flicker of greyness but then it disappears and goes back to my tv saying 'no support.'

    im really worried as you can imagine. ive tried calling ps4 but i was put on hold for 30mins on two separate occasions and i just got a machine response to my email. ive tried holding the power button until it resets but nothing happens...
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    (Original post by Dennis Larvon)
    I bought a ps4 around January time and its been working fine for the last 7 months. I had used it on different tvs in my house and taken it to my cousins house in the past and it was always fine.

    last weekend i took the ps4 to my cousins house and we played there fine. i tried playing it at home but nothing appears on the screen? everything seems to be working fine with the system and ive tried 2 different tvs (not my cousins tv) and different hdmi wires. nothing. when i set up the ps4 it says 'mode not supported' on one tv. on the other tv there is a brief flicker of greyness but then it disappears and goes back to my tv saying 'no support.'

    im really worried as you can imagine. ive tried calling ps4 but i was put on hold for 30mins on two separate occasions and i just got a machine response to my email. ive tried holding the power button until it resets but nothing happens...

    Does it look like the HDMI port inside the PS4 may be broken or bent?

    Maybe boot it up in Safe Mode and do a System Update and if all else fails a restore?
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    the HDMI port seems fine, the wire goes in perfectly.

    could you tell me how i do those things without being able to go on the menu?
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    Are all the TV'S 1080p I remember with the PS3 if you went from a 1080p TV to a 720p you couldn't get a picture as it was outputting at 1080p which was to night for the new TV. You had to put it onto safe mode then turn it on.

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    i think that might be the problem so ill have to go back to my cousins tv and put the resolution back to the lowest possible to it'll defo work on my tv.
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    how do i get it onto safe mode without going on the menu?

    if its that thing where you hold the button for 2 beeps then ive tried that and it dont work
 
 
 
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