I need to be released from my unconditional offer to see if I can get in to my insurance, but my ucas hasnt updated so I cant decline it on the page, I tried phoning the university but they said I had to wait for ucas, I've tried phoning ucas but I get put through to an answer machine and none of the answers leads to a person I can talk to on the phone, please help
Thanks for the replies everyone, it should be sorted now