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    Stupidly, i changed my password several times about a year ago. My profile is made to automatically log in on my xbox 360. However, now I have got an Xbox One, i need to sign in again...but i dont know my password. I have tried everything. The form that microsoft make you fill out to recover your password, well i cant fill enough information in on it to verify it is my account. What else can I do?
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    Email Address?
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    Might be worth trying searching through your emails to find the original email that confirmed your details
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    (Original post by MattBerry96)
    Might be worth trying searching through your emails to find the original email that confirmed your details
    You sign into Xbox Live using a Microsoft email account so the chances are he has forgotten the password for an old email account.
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    (Original post by MattBerry96)
    Might be worth trying searching through your emails to find the original email that confirmed your details
    (Original post by Mr Smurf)
    You sign into Xbox Live using a Microsoft email account so the chances are he has forgotten the password for an old email account.

    This happened to me when i changed my email and my console would no longer auto sign in. I put in the old password and it would not recognise it so i just phoned xbox and explained the situation that i had changed my email and wanted to change it on my console so i could actually sign in but to do that i had to sign in a manually change it which i wouldn't let me do.


    I had to phone several times because sometimes they say that they cannot do anything but after several phone calls they changed it all on there end , changed my email to my new one and changed my password for me to something really obvious for me to changed when i could log in which i did.


    For contact UK Xbox 360 support use 0844 545 81 43 or 0843 557 4327

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    Thanks everyone, I've managed to fix the situation
 
 
 
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