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Rejected by Halifax for student account!

I have been rejected by Halifax for a student account due to my 'not high enough' credit rating. I dont even have a bleeding credit rating! I have never borrowed anything in my life nor have any credit cards. I just have got the student loan which I havent even recieved yet.

I am sure almost every student is similar to me in terms of finances and this is an account meant for students yet they have rejected me! This doesnt make sense.

Can anyone enlighten me as to what's going on?

Thnx,
Akash

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Reply 1
I applied to the Bank of Scotland online (the Scottish Halifax) 3 weeks ago and I'm yet to hear anything back! to be honest I'm starting to think there not all their cracked up to be! Take my advice, go elsewhere :mad:
Reply 2
akash_a88
I have been rejected by Halifax for a student account due to my 'not high enough' credit rating. I dont even have a bleeding credit rating! I have never borrowed anything in my life nor have any credit cards. I just have got the student loan which I havent even recieved yet.

I am sure almost every student is similar to me in terms of finances and this is an account meant for students yet they have rejected me! This doesnt make sense.

Can anyone enlighten me as to what's going on?

Thnx,
Akash


Edit: Just saw your India flag. Are you an international student? If so I don't think Halifax actually offer international students bank accounts.

Are you older than 18? much older? Perhaps if you were in your 20's they'd have expected you to get a credit rating. I applied for Halifax, but it didn't work and I went into the Branch to resolve it.

What drew you to Halifax out of interest? It is a good bank, and it does have the highest overdraft available (so perhaps they assume people are appyling for the overdraft). But do you have a bank with them at the moment? If not, then they may be cautious of new customers as it's a big overdraft.

I'd personally recommend you go to your local branch. Do you need the overdraft? If not, get information about all your sources of finance (loans, grants, jobs you plan to have) and all your costs (rent, fees, food, memberships etc) and take that in (if it balances) and show them you don't need the overdraft right now (or ask for a lower one, I got £500 with them, but perhaps as I have a credit history with them) so perhaps you could request no overdraft or a small one (£100 or so).

Also, do you have a pay monthly phone? If so, this may technically be considered credit as you are using a service on credit and paying them later. If you do, take your bills in and proof of payment and say "Look, I pay my way".

If this works out, and you can get an account, you shouuld consider also getting a creditcard. But ONLY spend what you have. You can set it up online, and make sure you pay it off a day or two later. After a few purchases (buy some food, memberships etc) stop using it until the start of the next month (as they want the money at the end, and you dont want to be owing anything at the end of the month, as it could go past the collection date and you could get charged interest). Do this for the first term, go back and you should have a credit rating to show for yourself and can probably get the noramal overdraft.

If you do, and it all works out, I'd suggest you cancel your CC unless you can use it responsibly (which, for a student, basically means don't use it at all!)
Reply 3
spark911
Edit: Just saw your India flag. Are you an international student? If so I don't think Halifax actually offer international students bank accounts.

Are you older than 18? much older? Perhaps if you were in your 20's they'd have expected you to get a credit rating. I applied for Halifax, but it didn't work and I went into the Branch to resolve it.

What drew you to Halifax out of interest? It is a good bank, and it does have the highest overdraft available (so perhaps they assume people are appyling for the overdraft). But do you have a bank with them at the moment? If not, then they may be cautious of new customers as it's a big overdraft.

I'd personally recommend you go to your local branch. Do you need the overdraft? If not, get information about all your sources of finance (loans, grants, jobs you plan to have) and all your costs (rent, fees, food, memberships etc) and take that in (if it balances) and show them you don't need the overdraft right now (or ask for a lower one, I got £500 with them, but perhaps as I have a credit history with them) so perhaps you could request no overdraft or a small one (£100 or so).

Also, do you have a pay monthly phone? If so, this may technically be considered credit as you are using a service on credit and paying them later. If you do, take your bills in and proof of payment and say "Look, I pay my way".

If this works out, and you can get an account, you shouuld consider also getting a creditcard. But ONLY spend what you have. You can set it up online, and make sure you pay it off a day or two later. After a few purchases (buy some food, memberships etc) stop using it until the start of the next month (as they want the money at the end, and you dont want to be owing anything at the end of the month, as it could go past the collection date and you could get charged interest). Do this for the first term, go back and you should have a credit rating to show for yourself and can probably get the noramal overdraft.

If you do, and it all works out, I'd suggest you cancel your CC unless you can use it responsibly (which, for a student, basically means don't use it at all!)


Thnx for your help. Im a home student of british nationality (I was born here). I am 18 and about to enter University. I havent got a pay monthly mobile phone and have never had credit.

I went to the branch yesterday to open it, they said it was declined and they would put in an appeal. They phone me back again today saying it was declined again. The advisor I'm dealing with is not helpful at all and was infact quite rude treating me like some unimportant customer. When I asked her why I've been rejected and explained that this is a student account meant for people like me, she just kept on saying your credit rating is not high enough. She wasnt bothered at all. I asked to speak to the manager and she said that she is the assistant manager. I just feel that these people are powerless and all they do is enter information into a computer which is what I can do myself online.

I am also worried that my credit report details may have got mixed up as I have heard of this happening to people before. I am worried that I have got a bad credit rating wrongly, without ever having borrowed anything.

Is anyone in the same situtation as me, or has anyone got a Halifax student account and if so, did you borrow before?
i'm the same as you. no credit ever and i was rejected. i've sent for my credit report i'm so worried. however i've heard of lots of people in the same situation and natwest accepted me straight up. weird isn't
Reply 5
It may be worth considering that youre credit rating is, I believe (but correct me if Im wrong!), based on your parents credit rating, and also where you live. If your parents have struggled with money in the past that could explain your trouble. Just an idea!
Reply 6
lol, actually my parents have never had any problems with credit etc. My parents take great care in their finance and bank accounts (they're accountants)

Lizzielizzie, i am now a bit reassured that someone else is in the same position as me. How did apply to get you're credit report?

Also as far as I know, you only start building up a credit report after 18. So what kind of report do they expect students to have? I've been 18 for two months. Do they expect me to be some sort of house owner or something? I am sure that at least 90% of students are in the same position as me. To me

They havent even bothered looking at my other finances to see whether I would be able to make payments on an overdraft.
Reply 7
akash_a88
lol, actually my parents have never had any problems with credit etc. My parents take great care in their finance and bank accounts (they're accountants)

Lizzielizzie, i am now a bit reassured that someone else is in the same position as me. How did apply to get you're credit report?

Also as far as I know, you only start building up a credit report after 18. So what kind of report do they expect students to have? I've been 18 for two months. Do they expect me to be some sort of house owner or something? I am sure that at least 90% of students are in the same position as me. To me

They havent even bothered looking at my other finances to see whether I would be able to make payments on an overdraft.


sometimes bad credit can stay with an address i think. so if you've just moved house it might have been the person before you. but i dunno if this still happens.
theres a website u can go on and u pay £2 and they send u a full credit report.
but yeh mebbies u dont have bad credit just just have like no credit just because u havent actually had a chance to get any. mebbies they do it on purpose so they can sound dead good on the advert but no one can actually get it.
got to hsbc and get a free MP4 player :smile:
Reply 8
If the service is bad as you make it sound, you should start asking yourself why you even want an account with them. You probably don't have a bad credit rating, its just Halifax being very selective. Try another bank, I recommend Natwest their overdraft might not be as huge but their service is top notch.
Reply 9
Malik
If the service is bad as you make it sound, you should start asking yourself why you even want an account with them. You probably don't have a bad credit rating, its just Halifax being very selective. Try another bank, I recommend Natwest their overdraft might not be as huge but their service is top notch.

Yeah, I'd just try elsewhere. If you really want Halifax, then you could find your next nearest branch and talk to them about it.

It is a bit weird though. I know they do a credit check, but considering the average students age, I'd have thought they were just checking it wasn't bad and no credit rating wouldn't be that big of a thing.
jennyflake
It may be worth considering that youre credit rating is, I believe (but correct me if Im wrong!), based on your parents credit rating, and also where you live. If your parents have struggled with money in the past that could explain your trouble. Just an idea!


i know that so my parents checked, they thought they might have forgot something on one of their business accounts but the banks say they're both completely clean. i'm a bit worried about identity theft? but no one would steal the identty of someone without a job would they??
I see identity fraud happening every day at work - stupid things like wives attempting to pay with their husband's credit card:

"Erm, excuse me madam, you don't look like Mr. Jones..."

Only yesterday we had a man trying to open a Laura Ashley account card, using fraudulent stolen credit card details...

But the more likely reason that they've declined you is that you don't have enough regular money from a job going into any account atm. At least, that's the reason they gave my job-less friend when she applied for a student account there...
Reply 12
They may have just done a simple check to see if you are registered to vote, therefore confirming your ID. If you haven't, their policy may be to decline your application.
I had a similar problem with natwest - when I turned 18 I really wanted to change up to a Maestro from Solo, and they refused me even though I'd never gone overdrawn or had any credit cards.

After a few months I got fed up with it and signed up for a mastercard so I could use it in more shops etc. Then when I tried again for an upgrade (at 19) I was suddenly accepted...
Do you have a regular job with regular income as they take those details and check that.
Reply 15
When I opened another account with the Halifax, they suggested I get a credit card, regardless of whether or not I use it, as just having one improves your credit rating. I suppose that if you've never had a credit card or had any bills to pay then you've never really proved that you can.
I totally understand where you guys are coming from, and there are a number of reasons when you will have been refused an account or indeed credit card. Sorry for the long post, but this is an extract from a feature I wrote for ClearStudentDebt.... hope is helps you out.

Not on the Electoral Roll
Never underestimate the importance of the electoral register, especially when you move either to or away from university. If you are not on the electoral roll at the address on the credit application there is a high probability of rejection.

Bad Credit History
Past credit history usually counts for 35% of your credit score. But aside from County Court Judgements (CCJs) or defaults on your credit report that has a negative impact. Missed and late payments will also dent your score. But whilst negative entries will stay on your credit file for 6 years, the impact of missed and late payments diminishes over time. If you have been making payments on time for at least the last 12 months those negative entries will begin to influence your score less.

At Current Address Less Than 3 Years
Lenders like continuity. A score will be higher if you have been at the same address for 3 years or more. There may be some impact if you have had two addresses in the last 3 years, but probably less if you are a homeowner.
Multiple addresses in the last 3 years will have the greatest impact. Likewise, your credit score may be effected if you have been at your current address for less than 6 months. This means that tenants are most likely to fall foul of this scoring criterion.

New Job
As with residency, when it comes to employment continuity is also paramount. Ideally, lenders are looking for someone who has had the same job for a number of years. Such applicants will benefit from the maximum score for this.
Having had two employers in 3 years need not be that detrimental. Changing jobs so as to get more pay will usually not cause any problems, though you really want to have been in your new job for a few months before applying for new credit. Remember, lenders often ask to see the last couple of months pay slips when applying for a loan.

Since continuous employment is what they like to see, having 3 or more jobs in the last 3 years will adversely effect your credit score. As will having had bouts of unemployment between jobs.

No or New Bank Account
Lenders will award maximum points if you have been with your bank for a number of years. Having only recently opened your current account will reduce the score. Not having a bank or current account will be most detrimental to your credit score.

Too Many Credit Applications
Every time you apply for credit a search is made and will be recorded on your credit file. Multiple credit applications in a short space of time will negatively impact your credit score. Such applications may be perceived as indicative of someone desperately trying to obtain credit.

It is commonly accepted that making one credit application every month or two should not have too much impact on your credit file. However, if you have recently made a number of applications and been declined, it is advisable not to make any new applications for six months so as to give a good breathing space before applying again. It also gives you time to review your credit file and determine if there is anything on there which shouldn't be.

:smile:
Reply 17
Whoops. If Halifax is so picky with UK students, I don't stand a chance as an international.:frown: Applied last Sunday but I don't really expect to hear from them.
Reply 18
This has just happened to me too and I'm furious with them! I have got a couple of credit cards that I have always paid off on time, I am on the electoral roll (as I voted in May), I have lived at my current address for 18 years 10 months (all my life!), I had my last bank account for 7 years, had a regular income coming into it for the last 2 1/2 years, have no current credit applications, have never been overdrawn and intended to have my student loan paid into the Halifax account. I am about to start at Cambridge University to read law - what sort of students are they looking for?!

I reckon it is just an excuse, and that Halifax have offered too attractive a deal, have had too much publicity and can't afford to honour their promise of such a high interest-free overdraft limit! I think it is disgraceful, if this is the case, that they are making students feel it is their fault, and I refuse to ever bank with the Halifax Bank of Scotland in my life! I was, in fact, very impressed by the initial helpfulness of the man who dealt with my application in my local branch, and was even tempted, once the student account came through, to transfer my savings over to their bank. Now I will never touch their services again, and I recommend others do the same! In my opinion, they have made a fatal error, and lost many potential graduate customers.
Reply 19
milly87
I reckon it is just an excuse, and that Halifax have offered too attractive a deal, have had too much publicity and can't afford to honour their promise of such a high interest-free overdraft limit! I think it is disgraceful, if this is the case, that they are making students feel it is their fault, and I refuse to ever bank with the Halifax Bank of Scotland in my life! I was, in fact, very impressed by the initial helpfulness of the man who dealt with my application in my local branch, and was even tempted, once the student account came through, to transfer my savings over to their bank. Now I will never touch their services again, and I recommend others do the same! In my opinion, they have made a fatal error, and lost many potential graduate customers.

Have you yet questioned them directly the exact reasons you do not meet their criteria, and what others do to make them eligible but you have not done?