All year when I have tried to view when payments are due on the Student Finance Website, it advises me I have to 'log in to continue'. I am already logged in obviously, otherwise I would not be able to access my account. I need to see when my payments are due because my rent needs to be paid. Can someone advise me how to deal with this very frustrating 'you need to log in' issue???
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Student Finance telling me to log in to view payments (already logged in) watch
- Thread Starter
- 28-12-2014 18:12
Mark Lee - SFE Official Adviser
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Offline2ReputationRep:Official TSR Representative
- Official TSR Representative
- 29-12-2014 12:22
Sorry you are having such a problem with the website. We are aware some students are having problems and are still working to fix it. Have you tried using Google Chrome as your browser as that seems to work for some students?
If not, please call us on 0300 100 0607 so we can advise of your payment dates and send you another copy of your entitlement letter that has all the dates on, so you can check the dates while we are getting the website fixed.