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    My mam has logged into Student Finance and clicked to support me this year and entered in my Surname and Date of Birth and I have came up then when it said you needed to provide tax details for 2013/2014 my mam clicked start and then it led straight back to the page she got when she logged in.Is this got something to do with the fact it said 2013/2014? because it should have been asking for the tax details for 2014/2015 surely?
    I have added the screen that she ended up on and then when you click start its as if you had never done anything.
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    No that's the correct year as we still in the 2014-2015 tax year. It's always based on the previous tax year.

    Posted from TSR Mobile

    The tax info requested for 2013/14 is correct as it's the last complete tax year. The year 2014/15 doesn't end until this April. If your Mum's income this tax year will be lower than in 2013/14 by 15% or more in this tax year, then she can request for this year's info to be used instead. It could potentially get you a larger loan/grant.

    Don't think the SF application system is open for the academic year 2015/16 until sometime in February, which could be why your Mum can't enter her details yet?

    CORRECTION: SF England is now open for 2015/16 - it's a bit earlier than usual! If your Mum can't enter her details, you'll need to phone SF and get them to sort out any problem with the system.
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