The Student Room Group

Can't cope, unbearable.

I have been working in a supermarket cafe Saturday 12-8 and Sunday 10-4 for 4 years. It has become unbearable even more where I just can't cope anymore and has got worse since our refurbishment = more customers but no extra staff.

Every shift I finish late cos the manager (who is a nutcase) makes sure we can't get out and we don't get paid overtime and I can't walk on my feet at the end. I can't change my contracted hours as I signed for these on my gap year at the beginning but stayed on and no one else will do it (personnnel aren't sympathetic or supportive and my department manager is your worst nightmare).

I have been crying and drinking tonight as I don't want this job anymore and graduate in 2 months. I would like a job in admin but they all say 'previous experience' essential. The supermarket job pays well on a Sunday but not a Saturday, I don't know what to do as I dread going in every week but need an income but am not having any luck with finding a job and I shouldn't be tired and upset every week.

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Reply 1

LEAVE

lol really is that simple, cant believe youve been there 4 years if you havent enjoyed it, get a job else where, shouldnt put yourself under any stress just for a weekend job

:smile:

Reply 2

Are you in the union? Because getting a union rep to talk to personnel/dept. manager can get better results than having to do it all yourself.

What do you mean, you don't get paid overtime? Meaning you don't get overtime rates for overtime you do during the week? Because you can probably expect that only working part-time, overtime rates are generally for full-timers taking on extra hours. Or do you mean Sunday premiums?

Re. finishing late, I'm pretty sure it's illegal for you still to be working after you've clocked out. Health and safety reasons, if you're not officially there then you're not insured. If they try to keep you past the end of your shift without extra pay appearing in your wages, firmly and politely say that you need to leave, now. Otherwise they're breaking the law and you're being ripped off.

Stick at it with the job hunting, have you been in the job centre? They're pretty good, have a computer search facility where you can pretty much key in everything you want to find (unfortunately I don't think there's a 'no nightmare managers' option). You sound like you really need to get out of this job. Good luck chuck.

Reply 3

Supermarkets treat students like ****. Anyone who has worked in one during there student life should know that!


The supermarket job pays well on a Sunday but not a Saturday, I don't know what to do as I dread going in every week but need an income but am not having any luck with finding a job and I shouldn't be tired and upset every week.


Gotta be Morrisons then surely?

I'm pretty sure you can ask to change departments.

Reply 4

i know how you feel, my work expects me to do the same. you just have to weigh up the positive impact of that extra income against the negative of the actual job. the problem is that they can just replace you at the click of their fingers as there are plenty of people looking for weekend jobs.

Reply 5

How will your financial situation be like without this job? Do you depend on that income a lot? If not, then LEAVE! You don't deserve that. No job is worth crying for and drinking every night etc.

Reply 6

[QUOTE="salgueira"]Are you in the union?

Yes, but they are useless and department transfers take YEARS.

salgueira
What do you mean, you don't get paid overtime?


If I am over by 5 mins the manager scribbles it out as though we never worked over.

salgueira
Re. finishing late, I'm pretty sure it's illegal for you still to be working after you've clocked out. Health and safety reasons, if you're not officially there then you're not insured. If they try to keep you past the end of your shift without extra pay appearing in your wages, firmly and politely say that you need to leave, now. Otherwise they're breaking the law and you're being ripped off.


Many people have told me this but Sainsbury's aren't bothered.

Reply 7

If its really affecting you this much then I would just leave, you could always get a job somewhere else to tide you over until you find something better.

Call centres and places like that are always looking for staff, keep your eve open in your local area, most of them just ask for customer service experience.

Reply 8

Anonymous
Yes, but they are useless and department transfers take YEARS.


Is not the first time I've heard this. TBH was just trying to explore all options, although it's sad that the amount of representation/usefullness you get for your money varies so much depending on how good your union rep is.

Many people have told me this but Sainsbury's aren't bothered.


From your post I was actually guessing that your supermarket was M*******s. Ah well, seems they all treat their staff the same. Have you got one of those anonymous suggestion boxes at work? Cos if you're planning to leave, it might be a good opportunity to explain what your manager is up to. 5 minutes pay is pence, not a big deal, but at the same time your exact working hours should be going down accurately. Where I used to work they had this lovely habit of getting us out 5 mins early when we were finishing at 11pm, so we wouldn't be paid the last 15 mins of our shift. Dawdling in the clocking machine queue sorted that one out. :wink:

Reply 9

There is no point in staying in a job if you are unhappy and it's making your life hell. Quit thats what i did when i was at Woolworths, they tried to make me work when i had lectures at Uni.

Reply 10

Dude you should leave, what are you graduating in? I hope it's not in something like the place you're at now?

Reply 11

It sounds to me that the situation has come to a crisis because of the workload you are doing. You say you are graduating in the near future, so I guess there is a lot to do at uni.
Then you have a less than perfect situation a your job.
As to the overtime: IMO 5min can hardly be counted as overtime, if it were 15min or more regularly I would say, he is cheating you out of overtime.
Job experience: well you have worked for the last couple of years that should be enough. Giving it up due to the uni workload before graduating should be ok.

All in all, I think the option is to leave this job now if your financial situation allows that. Then graduate and get a new job.

Reply 12

Leisure17
IMO 5min can hardly be counted as overtime
QUOTE]
I disagree, if I had an accident why should I work outside of my hours being uninsured and working for free aswell.

Reply 13

[QUOTE="Anonymous"]
Leisure17
IMO 5min can hardly be counted as overtime
QUOTE]
I disagree, if I had an accident why should I work outside of my hours being uninsured and working for free aswell.


What I mean is: if you have to stay on 1-10min, maybe to clean up or whatever and he doesn't count that in your hours. Then I think it can come under "dedication to the job", if it doesn't happen every single day and due to disorganisation or is deliberatly calculated that way. I guess if you had an accident during that overtime you would be insured (you would be in Germany, don't know about the UK).
I am thinking of a job that is supposed to be from let's say 9-5, but you get out at 10 past 5. Then it is ok for me to not be payed for these 10min, but I would expect to be insured, which I am sure you are while you are working regardless of how long your contracted hours are.

It is generally expected in the job world not to "drop you hammer" at 5pm, just because that happens to be your finishing time. Overtime shouldn't be
the usual thing, but nearly everybody I knows occaisonally works longer hours. (If they aren't civil servants)

If it is so unbearable either talk to the manager or get a new job.

Reply 14

5 minutes... Come on... :rolleyes:

OK, you're techically correct, but jeez, get a life. 5 minutes of your time, at £6.50ph, is worth 54p before tax. I very much doubt you will have issues with insurance just because you had an accident 5 mins after clocking off time, not least, because the insurance company would probably never know. Do you have a lot of accidents at work? Is it a dangerous job? (I'm guessing the answers are no and no... :rolleyes:)

You're blowing this way out of proportion. There may be other, real issues causing you problems but I really doubt working for 5 minutes without pay is the root of all your problems. If it is, well, get a new job and stop complaining.

Reply 15

[QUOTE="Leisure17"]
Anonymous


What I mean is: if you have to stay on 1-10min, maybe to clean up or whatever and he doesn't count that in your hours. Then I think it can come under "dedication to the job", if it doesn't happen every single day and due to disorganisation or is deliberatly calculated that way


Well the department is not provided physically with enough staff Dedication doesn't come into it as the manager slags people off even when they have stayed over and do their best knowing the b**ch won't pay them. Very unprofessional for a manager to criticise other employees to their cohorts.

Reply 16

pukey
5 minutes... Come on... :rolleyes:

OK, you're techically correct, but jeez, get a life. 5 minutes of your time, at £6.50ph, is worth 54p before tax. I very much doubt you will have issues with insurance just because you had an accident 5 mins after clocking off time, not least, because the insurance company would probably never know. Do you have a lot of accidents at work? Is it a dangerous job? (I'm guessing the answers are no and no... :rolleyes:)

You're blowing this way out of proportion. There may be other, real issues causing you problems but I really doubt working for 5 minutes without pay is the root of all your problems. If it is, well, get a new job and stop complaining.


5 minutes is 5 minutes, add that up every week and they make a darn lot outta free work. Sorry, the pay isn't THAT much. We work in a kitchen with dangerous equipment, knives and water may be on the floor. There are other issues here like the short staffed which has created this annoyance.

Reply 17

sorry but your making a mountain out of a molehill. i stay behind at least 30 mins after im supposed to to clear the store, five mins is nothing.

Reply 18

i know how you feel really i have the same kind of prob at my part-time job... i'm on my gap year and work 3 and a half days during the week and there are nowehere near enough staff... most days there are just 2 of us working, it's really busy and there should be at least 4 if not 5 people there but for some reason the manager just can't get people during the week. last week he had a go at me for not working fast enough, when in fact he thought i was just doing well and was taking out on me his stress that he didn't have enough staff memebrs to do all the work. plus i'm meant to finish at 5.30 but usually am not able to leave till just before 6 every night, with no extra pay. i need to tell my manager i want to cut down on my hours (again!) but don't feel like i can because if i give up working on a monday there will only be one person working then - him. i feel really bad but at the same time it's not my problem and i have a lot else going on... this is stressing me out. sorry for the really long post. :frown: i don't know why i wrote all that... maybe just need some advice, and telling the OP i know how they feel!

Reply 19

I totally agree with you op, you shouldn't have to work for nothing for anybody and those who say the op is an idiot for complaining then that's up to you if you want to work for free. One of my friends works at New Look and was forced to stay 2 hours after her contracted hours without pay just so the shop is tidy - again this is due to lack of staff.

OP my advice would be to not come on here as you won't get sympathy and find a job that is less stressful and hopefully with people who value your hard work than to criticise you. The anti social hours don't seem to be helping you either.