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    Basically, I go to UEA and the accommodation I have been placed in is absolutely horrific, despite the fact I am paying the maximum for an en-suite block. Our kitchen is minuscule, and shared by 12 people, which makes cooking ridiculously hard. We don't even have ovens; we have 2 microwaves which keep breaking, as does the fridge. The cupboards we have been given are tiny, causing my food to constantly fall out and break/get ruined as a result. The accommodation appears to have been built so cheaply my sink literally fell off the other day. The kitchen is hideous to look at and looks like a prison kitchen. All of this would be fine, if it wasn't for the fact other blocks paying the EXACT same have none of these problems whatsoever - £128 a week. Our kitchen has no sofa's or anything, we get no living area, literally just a tiny kitchen which a maximum of about 4 people can sit in at one time. It is literally a joke. I have e-mailed the accommodation office many times, but they just brush it off.
    What's worse is that when I went to the open day, I only saw Nelson Court, which is the nicest block on campus (still paying the same). I assumed all en-suite's would be the same.... How wrong I was. The promo videos only show Nelson Court too, so there is no way I could have known how awful my accom would be prior to starting.

    How can I go about tackling this?
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    (Original post by beckyyc17)
    Basically, I go to UEA and the accommodation I have been placed in is absolutely horrific, despite the fact I am paying the maximum for an en-suite block. Our kitchen is minuscule, and shared by 12 people, which makes cooking ridiculously hard. We don't even have ovens; we have 2 microwaves which keep breaking, as does the fridge. The cupboards we have been given are tiny, causing my food to constantly fall out and break/get ruined as a result. The accommodation appears to have been built so cheaply my sink literally fell off the other day. The kitchen is hideous to look at and looks like a prison kitchen. All of this would be fine, if it wasn't for the fact other blocks paying the EXACT same have none of these problems whatsoever - £128 a week. Our kitchen has no sofa's or anything, we get no living area, literally just a tiny kitchen which a maximum of about 4 people can sit in at one time. It is literally a joke. I have e-mailed the accommodation office many times, but they just brush it off.
    What's worse is that when I went to the open day, I only saw Nelson Court, which is the nicest block on campus (still paying the same). I assumed all en-suite's would be the same.... How wrong I was. The promo videos only show Nelson Court too, so there is no way I could have known how awful my accom would be prior to starting.

    How can I go about tackling this?

    The first option would be to talk to your Departmental advisor and enlist his/her support in taking the problem up with the facilities management.
    If this fails, then the second option of tweeting the facilities management asking them to fix your problem has been known to get results.
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    (Original post by admissionshost)
    The first option would be to talk to your Departmental advisor and enlist his/her support in taking the problem up with the facilities management.
    If this fails, then the second option of tweeting the facilities management asking them to fix your problem has been known to get results.

    I want a discount though, I am simply not getting what I am paying for. There is nothing that can physically be done to fix how awful the flat is. I am actually blocked by them on twitter.
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    (Original post by beckyyc17)
    I want a discount though, I am simply not getting what I am paying for. There is nothing that can physically be done to fix how awful the flat is. I am actually blocked by them on twitter.

    OK - I guess you should follow the complaints procedure (there will be one) and go and see your Student Union Rep to advise and support about this. Good luck.
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    Moved from Uni Life to Student Accommodation

    For what it's worth, you need to make a complaint as said by other posters.
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    Which accom are you in?
 
 
 
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