Basically, for almost a year I have been paying NI contributions for nothing even though my self-employment contract finished in January 2014 and I've started a full-time job the following month in the same year. I've filled in an online self-employment termination form, tried calling them but 30+ min of waiting on the line and still been kept on hold, so gave up. In the next couple of days I will be sending them a written letter explaining my situation.
Do you think they would refund the money that has been taken from my account?
I feel so angry at the agency, especially those accountants for not even telling me that I had to inform HMRC..