Here is my answer to 1.1 :
Junk mail, otherwise known as unsolicited mail, is received by all workplaces. There are various different ways to deal with junk mail and prevent it from being sent again. One of the simplest options would be to contact the sender directly asking them to stop processing your personal data for marketing purposes. The Data Protection Act 1998 states under section 11 that every individual has a right to prevent processing for the purposes of direct marketing. There is also the option to return the mail to the sender, remembering to write somewhere on the letter that it is junk mail.
The Mailing Preference Service (MPS) is a service which people and companies can register with for free to reduce the amount of unsolicited mail they receive. It is supported by the Royal Mail as well as the Information Commissioner’s Office which is an independent authority to uphold information rights.
can anybody please help me with the same questions?
Describe what to do in the event of problems arising when dealing with incoming or outgoing mail