Not sure how the mark scheme would have it but here's what I think.
Phenol is more reactive than benzene because:
-OH group on phenol activates the benzene ring.
-The lone pair on oxygen atom delocalises into the benzene ring.
-This increases the electron density in the ring.
-This attracts electrophiles more (more electrons available), therefore they are more likely to undergo electrophilic substitution reactions than benzene.