Hi all
I'm currently being driven to distraction by my HastingsDirect black box (no pun intended). I've had it for about two months since I got a car. A few days ago I received an email and text saying that unless my score improved, my policy would be cancelled on Wednesday. I am stressing like crazy over this.
Currently my rankings are:
Average: 17/100 (and refusing to budge, no matter how much good driving I do)
Time of day: 1/100 despite the fact that according to their own stats, 87% of my driving is done between 5 AM - 10 PM. How does that equate to a score of 1?!?!
Braking: 12/100 - this is insane, I am NOT braking harshly 88% of the time. My little car wouldn't physically be able to handle it.
Speed: 18/100 - this is the one factor I could possibly accept, but not to this low level! I have (especially when I first got my car) driven fast. But nothing crazy, and certainly not enough to justify these kind of scores.
Acceleration: 58/100 - seems reasonable.
Could someone advise what my options are please? I'm having an absolute stress. I called them up the day after I got the email and the guy on the phone was all "oh don't worry, just drive more carefully over the next few days and the average will start going up, five days is enough time" - but it isn't! I've been doing loads of extra driving, respecting all the speed limits, not going out after 10 PM, etc but my score still won't budge.
What can I do?