Hello all,
Good luck with the up and coming interviews. I have had an interview recently with another role in HMRC, and I believe the interview will be very similar.
The candidate packs are in fact very helpful and I wish I had received this before my previous one.
For my recent interview there were two people interviewing and one observing, they were really friendly and easy to get on with (I'm not saying all staff will be, but this was very helpful).
I was asked about 3 of the CS competency questions and had a lot more time, approx 45/50 mins to answer, so 20 minutes for the tax interview seems a short space of time and candidates will certainly require the use of the STAR technique.
You may be asked a specific question, and when answering the interview may ask other questions to draw further information from you, this is normal so don't be worried.
Questions asked were directed at past work/voluntary/team experiences, so if you don't have any experiences in this do not worry, any projects you have worked on or any achievement you believe is important/relevant you can draw on these experiences to provide an answer.
The candidates notes says you are allowed to bring in notes which can help in triggering memory, which is also another piece of information I would have loved to have!
I hope I can help some people with this information, good luck to all.