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It says my parcel has been delivered even though this is untrue watch

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    I ordered over £60 worth of clothes from Missguided.co.uk yesterday and had next day delivery. Today i woke up to find this through my letterbox. Bearing in mind this was a delivery of clothes and it was pouring with rain all day today. As you can see from the photo the form is not even filled out correctly.

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    The tracking number at the top of this card did not match my tracking order so i assumed it was for one of my housemates. I looked outside all around our house and no parcel was there.

    After waiting in all day my parcel did not arrive so i went online to track my order and it says my parcel has been delivered successfully even though it has not and i have not recieved it.

    I am unsure if the card above is about my order and someone has stolen my parcel, as it has a different tracking number from my order. I tried to call the delivery company but their call centre is closed until monday. What do i do? It's not Missguideds fault, but what can the delivery company do? I'm really worried ive lost £60 and wont get my order
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    (Original post by ~ Aquamarine ~)
    I ordered over £60 worth of clothes from Missguided.co.uk yesterday and had next day delivery. Today i woke up to find this through my letterbox. Bearing in mind this was a delivery of clothes and it was pouring with rain all day today. As you can see from the photo the form is not even filled out correctly.

    Name:  12207882_994081460648434_1677518197_n.jpg
Views: 139
Size:  29.2 KB

    The tracking number at the top of this card did not match my tracking order so i assumed it was for one of my housemates. I looked outside all around our house and no parcel was there.

    After waiting in all day my parcel did not arrive so i went online to track my order and it says my parcel has been delivered successfully even though it has not and i have not recieved it.

    I am unsure if the card above is about my order and someone has stolen my parcel, as it has a different tracking number from my order. I tried to call the delivery company but their call centre is closed until monday. What do i do? It's not Missguideds fault, but what can the delivery company do? I'm really worried ive lost £60 and wont get my order
    Do not lose the card. It's proof that it wasn't delivered to you - it was left by a wall. Speak to Missguided on Monday as it may not be your parcel (and if you can find out from a housemate if they're expecting anything that might help), but if it is then they will take it up with the courier on your behalf.
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    (Original post by Juno)
    Do not lose the card. It's proof that it wasn't delivered to you - it was left by a wall. Speak to Missguided on Monday as it may not be your parcel (and if you can find out from a housemate if they're expecting anything that might help), but if it is then they will take it up with the courier on your behalf.
    Thank you, will do that. Hopefully i get it sorted out!
 
 
 
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