2. IT (Advanced, Higher and Full Degree)
Software Roles:
Software roles involve working to design, develop, implement, test and support softwareapplications that help BT to run its networks and systems. This could include anything fromworking on web applications, apps for smart phones and tablets or on BT’s internal systems.
Although a good understanding of programming and software development is useful for asoftware apprenticeship role, it’s not essential, and not all of our software apprentice rolesinvolve coding. Aside from developing software to meet a customer’s needs, a software rolein BT TSO could involve designing products that the developers will go on to create. It couldalso involve end-to-end testing which is about making sure the software that has beendeveloped works how the customer wants it to. You could be working on infrastructurewhich is about making sure the servers and hardware are set up and ready for our customersor you could be involved in technical delivery management which is about making sureprojects run on time and are joined up.
The ability to learn and pick new skills up quickly and effectively is really important for a rolein software. Furthermore, good communication and listening stills are crucial in making sureyou capture everything the customer requires.
Network Roles:
There is also a broad array of network roles available in BT TSO. These roles could includeopportunities to test our global networks, whether that’s new connections we’re building, orexisting networks. It could also include working on the planning, installing andcommissioning of new network elements. During your apprenticeship in the network area,you’ll learn how messages are sent from one place to another (e.g. ‘the Internet’ to yourcomputer) and the settings and configurations that have to be in place in order for this tohappen (e.g. you can’t send video over an audio network, because the network elements willnot accept the format).
TV & Digital Media Roles:
These roles will get you involved in the design, delivery and support of BT TV and all theassociated systems that have to work together to provide a complete, end to end, TVservice. You’ll also be working on the design, delivery and support of BT’s UK and GlobalMedia Networks which carry content for customers such as BBC, ITV & Star TV. During yourapprenticeship with BT TV & Content you will rotate around a number of teams ensuring yougain a full understanding of the broadcasting and IPTV technologies you study, whilst givingyou an opportunity to understand what is involved in providing the very best service to ourcustomers.