(Original post by b joanna12345)
question 1-- agree to change the time of your break and check with your manager that you can
q, 2-- find a colleague to help pack their shopping.
q 3 ---spending most of my time with customers, and helping them to select their desired products.
q 4 -- help the customer with their shopping and ask your manager if the time of your lunch
q 5-- spend a few hours making sure you understand the new tasks.
q 6 -- agree on the most important tasks for the day with your manager
q 7---tell the customer you will be happy to help them once you have cleaned up the yogurt
q 8--listen to the complaint so you can decide on the best way to help
q 9--- a passion for providing excellent customer service
q 10---check your diary and commit to any extra shifts where you can
q 11--leave for work earlier than usual, and make sure you arrive on time
q 12--talk to your team leader about missing stock when you have a chance to.
q 13-- where each day is different and i am frequently helping a variety of customers
q 14-- tell the customers that barbecue utensils are not stocked at this time of year, but offer to go and check the warehouse.
q 15 --carefully explain the situation to the customer and recommend a similar product
q 16 --apologize to the queue of waiting customers and alert your line manager to correct the price
q 17--put the order safely to one side and walk with the customer to where the return can be made
hope this helps, both me and my partner work at tesco's, good luck.