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    I have currently submitted my application for student finance, however, on my to-do list I have to enter my National Insurance Number. Every time I try to enter this the Submit button does not work- when I click submit nothing happens. How do I get this to work, or do I have to submit it another way?
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    (Original post by Megankelly0426)
    I have currently submitted my application for student finance, however, on my to-do list I have to enter my National Insurance Number. Every time I try to enter this the Submit button does not work- when I click submit nothing happens. How do I get this to work, or do I have to submit it another way?
    Which broswer are you using? Some applicants have reported problems with Firefox not working with the online form properly.
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    (Original post by PQ)
    Which broswer are you using? Some applicants have reported problems with Firefox not working with the online form properly.


    i have tried using internet explorer and google chrome, neither work.
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    (Original post by Megankelly0426)
    i have tried using internet explorer and google chrome, neither work.
    Sorry it's really difficult to help with questions like this. The only other suggestion I can think of is asking if you've tried both including and excluding the spaces. And checking that you haven't got any pop up or ad blockers running that might affect the form. Or that you've not got a valid NI number for some reason (NI numbers have some rules associated with them https://en.wikipedia.org/wiki/National_Insurance_number ).

    If this doesn't help then ring up SFE. They should be able to give you direct help with specific details (eg you can read out your NI number and they can check it for you - don't post your NI number on TSR!!) and if it comes to it direct you towards the paper form to apply.
 
 
 
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