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    BACKGROUND OF STUDY This research is set out to find the factors that will motivate employee’s commitment in their job and also their interest in Continuous Professional Development (CPD) training. Most employees think that training provided by their organisations, are just part of protocol rather than genuine steps for improvement and progression. This research will reveal individual members of staffs’ purpose of employment as well as their interest for improvement and development in their career pursuit. There are three main questions that need to be addressed in order to get solution on the above topic. These questions are: • Why is it important to motivate employees to undertake CPD? It is required by law for organisations to provide CPD to keep their employees’ knowledge and skills updated so they can deliver high quality service that meets the expectation of clients and the requirement of their profession. CPD also maintains motivation within the staff; creates competences in service delivery by developing quality and innovation within the organisation; improved staff planning: helps to manage talent; structure planning; open to wider directives; save cost due to vital information acquired which helps to reduce absence rates; reduce recruitment cost; increased efficiency in services. The department for education and skills (DfES) emphasized the need for skills development and mentioned the importance of Continuing Professional Development (CPD) for all. CPD is commonly defined as learning that helps to ensure that skilled workers/employees are fit to practice and encompasses learning or maintaining and willing to be involved in the quest of new knowledge and skills which are continuously evaluated. The DfES also sets out the vision for 2020 that all skill levels would be increased for working adults by double. The Chartered Institute of Personnel and Development (CIPD) defined CPD as any type of learning that people undertake to increases their knowledge, understanding and experiences of a subject, business area or role. • What are the reasons for employees’ lack of motivation on the job as well as CPD? Most employees are not motivated to perform well in their jobs because their primary needs are being ignored. It is important for employers to respond to employees need to ensure high level of engagement in their job. There are certain responsibilities employers need to have for the motivation and wellbeing of their staffs and also recognise that true engagement will mean different things to different people and to understand what makes individuals to be motivated. F. W. Taylor (1856 – 1917) laid the idea that workers are motivated mainly by pay. He designed a theory to help organisations/employers in producing their goods/services and to also to manage their employees. Taylor came up with some argument based on his Theory of Scientific Management. He advised that workers do not naturally enjoy work and so (hence) need close observation and control, therefore managers are advised to break down production into a series of small tasks; workers should also be given appropriate training and tools so they can work as competently as possible on one set task. He also stated that employees are paid according for the amount of work they do in a set period of time piece-rate pay (“payment by results system”). As a result workers are encouraged to work hard and maximise their productivity. Taylor's methods of motivation were widely adopted as businesses saw the benefits of increased productivity levels and lower unit costs. This principle was introduced to create a system where waste is avoided, to improve the process and method of production, and to improve distribution process in making sure that goods are fairly distributed. These developments serve the interests of employers, employees, and the society. Taylor's theory can be broken down into four general principles for management: 1. Utilizing a scientific approach in the selection and training of workers – Taylor emphasized the need to study employees strengths and weakness and to provide training to improve their performance. This is specifically for optimizing the way tasks are performed and simplifying the jobs adequately so that employees could be trained to perform their specialized roles in the best possible away. Training/continuous professional development (CPD) provides the avenue by which organizations develop and support talents for strategic purposes, which help employees, learn and enhance skills and capabilities for personal growth and development. Both the organization and the employees benefit from these processes. Taylors also emphasize that effort should be made to develop each employee to their greatest efficiency and prosperity. 2. Applying the work equally between workers and managers where management applies scientific techniques to planning and the workers perform the tasks pursuant to the plans. Taylor sensed that if employees and their managers were truly dependent on one another, than cooperation would follow naturally. This technique was developed through observation and experience. He noticed that the job location /spaces lacked required standards, task were allocated to inefficient employees that couldn’t perform well in the jobs because it didn’t match their skills and abilities. Based on his observation, he then concluded that prosperity and harmony for both workers and managers could be achieved by following the 4 guidelines below: - Develop a science for each work element for individuals; this will replace the old rule of thumb method. Select and then train, teach and develop the employee. - Heartily cooperate with the workers to ensure that all work is done in accordance with the principles of the science that has been developed. - Divide work and responsibility almost equally between management and workers. - Management takes over the task which thy can do better to increase production (rather than assigning most of the work and responsibilities to the employees). 3. Actively gathering, analysing, and converting information to laws, rules, or
 
 
 
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