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    Hi,
    So I called someone on the SFE team and I was asking if i could possibly change a university in August. She said I could,but then she said I have no form of ID on my account yet I filled in the form and put in my passport number. She told me to send my passport via post to the SFE offices. Am i supposed to do that?
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    (Original post by maggie43)
    Hi,
    So I called someone on the SFE team and I was asking if i could possibly change a university in August. She said I could,but then she said I have no form of ID on my account yet I filled in the form and put in my passport number. She told me to send my passport via post to the SFE offices. Am i supposed to do that?
    Did you ask for and write down the name of the person you spoke to? Because she's advising you to do something that the SFE website says explicitly not to do:
    https://www.gov.uk/student-finance-f...tity/year-1617

    If they're saying they don't have your ID details then I'd fill in and send off the passport details form to double check they have it.
 
 
 

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