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    Hi guys,

    I recently purchased an iPhone 6 having previously owned an iPhone 5S. I backed up all my songs and photos before selling my photo.

    The problem is, when I access my iCloud, the only photos available are from the ones I took with the new 6 and not all my old backed up photos.

    However, when I access my iPhoto's all my stored/backed up photos are there. On the side bar my iPhone 6 is present but it won't let me transfer the photos onto the phone-- like there seems to be no way to do it.

    I have previously went onto iTunes to see if the photos option would allow me to sync however it comes up with this;

    'iPhone 6 can access photos on iCloud. Photos can be downloaded to your device via Wi-Fi...'

    I can't see my backed up photos on iCloud and I have my Wi-Fi switched on.

    Please help!

    The reason I'm also posting on the TSR website instead of Apple is because I can't post on Apple's forum yet-- I'm not patient enough to wait.
    • TSR Support Team
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    Moved into mobile phone :yy:
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    Have you got this fixed?
    :-)


    PlGLET
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    On the phone, in Settings -> iCloud -> Photos, make sure the right things are enabled (in particular iCloud Photo Library)
 
 
 
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