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    • Thread Starter

    Hi my name is Elizabeth Friend,
    I recently sent a letter to student finance about changing some of my details as I have moved address. I rang student finance Wales and they asked me to write a letter with all my new details on. I do not know my customer referance number and also my student finance Wales account does not have an email address registered with my account. I was wondering how long it will take for them to reply to my letter I sent in the post and how they will reply to me?
    Thank you.
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