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    It worked ok, until I contacted 02 and asked them to put my old number on my new phone. They said it would take 24 hours.

    Then I looked back on my new phone (with the new sim in it obviously) and now I cannot get any 4G service or any service at all.

    Is this because 02 have cancelled my new sim as they are transferring the old one over?
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    (Original post by Isambard Kingdom Brunel)
    It worked ok, until I contacted 02 and asked them to put my old number on my new phone. They said it would take 24 hours.

    Then I looked back on my new phone (with the new sim in it obviously) and now I cannot get any 4G service or any service at all.

    Is this because 02 have cancelled my new sim as they are transferring the old one over?
    I had this problem with an older model and it was so frustrating! Have you tried restoring the factory settings?
 
 
 
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