I asked for a Maintenence Loan Request form 2 weeks ago and only got it in the post last Saturday (21/05/2016).
I sent it off on the Saturday by 1st class meaning it would've reached SFE by Monday or Tuesday.
I called in on Tuesday to check if it has been recieved and the advisor said that he wouldn't know and that it would definitely be processed by today (27/05) but there have been no updates to my application till now.
So I called again and this time the advisor said that the processing time is actually 9 working days and I should get an update by next week.
I'm just getting a bit worried as I'm nearing the 9-month deadline for changing my loan amount and I want to ask about the exact processing time for maintenance loan request forms for now.
What should I do?