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    So student finance responded back to me with the amount i can gain and i am a little confused, they said i could loan for my maintenance up to a full amount of £8,460 and now that they have returned i am only getting £3,821 despite my parents earning less than £25,000 a year am i not understanding something on the website or is this a mistake?
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    Have your parents submitted their evidence of their income?
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    They both submitted it online and then my father got asked to send in a copy of the document or something because they didn't believe him/wanted to verify and so he did i believe they would have received it and used it off that because only my father works in the house.
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    It can take a few weeks for them to process the evidence you send them.

    When did you send it? If it was more than a month ago, I'd phone up and check.
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    It was sent probably around 3-4 Weeks ago but it seems like it would have been processed seeing as they updated my student finance page today saying we will give you £9000 for your university and £3,821 paid to you for your maintenance loan in three payments of £1,260.93, £1,260.93 and £1,299.14.
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    Okay so we checked my fathers student finance account and it says to send us evidence of your income so i assume they haven't received or processed that part of it yet would my maintenance loan income be changed then once hes has been processed?
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    We just read through it more actually and they have said on the 7th of June that they still haven't received the financial documents despite us sending them weeks ago. I am very confused on if its been lost in the post or if they've misplaced it, should we send another copy just incase?
 
 
 
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