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Can I delte my postgraduate loan account and make a new one? Watch

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    Hey guys! Plz if someone can help me... I have created an account in order to apply for a postgraduate loan.I am an EU student. My problem is that even though I have stated that I am from EU (Greece), in my profile it says that my nationality is UK... So, when I had submitted my aplication the next step was to continue to my account and see the "To Do List" for what I had to do (like uk bank account etc). But this list is nowere to be found, my status is incomplete, I can not change my nationality to the right one and I can not create a new account.
    Plz any help on what to do? Should I call to the student loans company at +44 (0) 1412433570 for EU students and ask them?
    Thank you very much
    P.S I have copleted the application at the same time with a friend and he hasn't got any problems even though we have done exactly the same things...so It is not my mistake...
 
 
 
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